After our usual Thai restaurant wasn't opened, we have decided to look around and came across this hidden gem and we haven't regretted after all!
We have pre-booked our dinner in advance.
We were running late for time, but nevertheless weren't turn away and were still allowed to dine in, which pleasantly surprised us.
There are two floors and we were taken by staircase and sitted on the first floor.
The restaurant was fully booked at our visit, but staff was very quick and efficient with dealing with all the customers.
We haven't waited long for our meal, even though they were very busy.
All staff there are very friendly, polite, knowledgeable and attentive to your needs.
The food there is very delicious, right amount and very well prepared.
You can also order your meal to be delivered to your door.
There is car park not far away from the restaurant with manageable walking distance.
We have enjoyed our visit there and definitely recommend it to all...
Read moreAs a party of 7, Limehouse Thai allowed us to alter the long-table seating arrangement and create a square table. Thank you. The food was super. There's something for everyone on the menu and prices are very reasonable, considering the high standard of cooking. The Tom Yum soups were a hit for some reason and people started ordering additional portions. The ribs (Ce Krong Moo) were delicious as one of numerous starters that we ordered to share. The Lamb Massaman curry with sticky rice was cooked to perfection. I'll order that again in the future. Service was a little sketchy t begin with, but very friendly indeed. I guess that's because they were so busy. Totally forgiven. As we settled the bill it was kind of them to point out that they already included a service charge on the bill. That's rather thoughtful. Overall, we all enjoyed the experience and would certainly recommend Limehouse Thai to anyone who likes...
Read moreCustomer service is non-existent. Whilst placing a food order for delivery a female member of staff that I can only describe as a local Medway based commoner hangs up on me.
An absolute joke for service. It's such a shame that the level of service is so poor as the food is actually rather good.
My wife and I have ordered food from here a number of times with an average spend of between £35-40 when ordering take away/delivery.
When dining out at their restaurant, if just the two of us our average spend is between £60-£70, with friends £150-£200 (subject to the party size).
Your loss Limehouse Thai. You've lost a good customer out of principle. I expect first class customer service if I choose to spend money with your business.
I will not be recommending you any longer as I have done so for many years.
Fix the issue with call handling & order taking with...
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