Subway — Restaurant in Great Britain

I work across the road and went in for a subway salad. Firstly the women gave me old brown lettuce to which I asked for fresh and she changed. I got double chicken tikka and went back in my work to eat. As soon as I bit into the chicken it was brick solid and freezing, she had given me frozen chicken and I genuinely feel ill. I went back to kindly request for a refund and was met with a rude women who tried to say it wasn't frozen when I handed her the frozen meat she said "you should have asked for it heated" as if that would of made any difference. Rather than apology as I wanted a cash refund, no apology, nasty looks and being talked about in front of my face. Terrible good portion,...

I was the only person ordering in the shop. The machine wasn't working properly and kept on freezing. I was trying to ordered 4 footlongs and each time I was halfway through an order it froze and I had to start again. I moved machines and it had the same issue. I asked the woman if I could order directly and she said no. She came out to help and the same issue occurred. I had wasted circa 10 minutes at the point and she wanted me to try a third machine. I wasn't willing to do this and walked...

poor customer service, workers refused to take orders at the till which was disappointing, the machines were difficult to use so a worker helped, how can they help use a machine but not use a till? no customise button till after u click on a sub, also when going to the till there was quite an attitude on the worker, also got home to try the footlong churro and it was stale ! would...