The Black Swan — Restaurant in Great Britain

After a hike we decided to stop in Pocklington for an ice cream and a drink in a local pub. Whilst we finished our ice creams outside we popped into the pub to use the toilet and then once finished planned to go inside and order a drink. My partner noticed there is cctv inside the toilets (I hadn’t noticed any signage on the way into the toilets but did see a ‘Smile you’re on camera’ sign as I left) my partner took a photo of the cameras in the gents toilets and upon leaving to show me, one of the bar staff, (I can’t say what position this person held in the pub but from the attitude I wouldn’t say was manager material) came out and said in quite a unfriendly argumentative manor ‘Do you want to take a picture of the compliance notices as well’ to which my partner said yes. Now the excuse given of a drug problem, while understandable still makes me feel quite violated to think someone was watching us use the toilet. For them to know my partner had taken a photo of the cctv camera suggests they was sat watching the footage live at the time which I will be looking into the legality of this. A call to the ICO should resolve this matter swiftly and I will be requesting footage taken of myself and removed under my rights as stated under GDPR. Unfortunately after this experience and the fact they record in the toilets we won’t...

Advertised as dog friendly but seemed to take exception to my friend's cockapoo when we were in there. Apparently there were complaints about the dog barking on occasion; granted the bar man did explain that a few of the locals had decided to leave, but it wasn't like the dog was uncontrollable or aggressive... we were asked to leave but no one else in the front lounge where we were sat seemed to mind, and the bar staff seemed to miss the fact that some of the locals were playing with the dog and giving it treats beforehand, which might have played a part in making him bark?!

I don't have a problem with being asked to leave anywhere; as it happens we were on our way out anyway, but I thought the way the bar lady approached us was overly aggressive. None of us had caused a scene and we should have been given the chance to finish our drinks. Instead the bar lady raced over and attempted to snatch my pint out of my hand! At the end of the day, we are adults and paying customers, and we should have been treated with a bit more respect.

It all seemed a bit unneccessary and the attitude of the staff overshadowed what I considered a good day out in Pock. It's a shame really, as we have been in with the dog before and never had any problems. We were informed on the way out we were barred; don't worry we won't...

I was told to order a drink using the App. When i did this i was told that they were closing. When i explained that i had just ordered and payed for a pint i was told, "tough" i will get it refunded for you. This was not refunded even after 5 days. The app was still letting you order and the opening hours were still within time. It was fairly late on in the night but it was the first place i went after doing a 2-10 at work, so it wasn't like i had been in there all day and causing trouble like some of the people i...