The Pier — Restaurant in Great Britain

DISGUSTING BEHAVIOUR RACSIT AND UNWELCOMING

We visited The Piers Coffee Shop in the Lake District today and were completely humiliated. When we entered, I politely asked the older woman at the counter (grey hair, hazel eyes) if we needed to order to sit inside. She said yes, with no smile or warmth. The atmosphere was already unwelcoming.

While waiting outside the toilet, the other elderly woman (brown hair, blue eyes) approached us and pressured us to order before we’d even made a decision asking “What do you want?” and saying, “It’s okay, I’ll get it prepared for you,” as if we were being rushed or monitored. It felt forceful and uncomfortable.

My friend eventually ordered a tea, and we sat down. While briefly eating some of our packed lunch before ordering more drinks, the same woman came over aggressively and told us we couldn’t eat our own food. We immediately understood and started packing it away, but instead of moving on, she snapped: “It’s absolutely rude and disrespectful to bring your own food into a café.”

I calmly explained we were planning to order more tea, but she cut me off, “Absolutely not.” Then the woman at the counter joined in again, and to our shock, a customer even jumped in, making it three people ganging up on us. We were the only brown people in the café, and it was clear we were being singled out. The tone, the aggression, the energy it was discriminatory, plain and simple.

Everything could’ve been said in a polite manner however because of my experience I had no choice but to...

Broke down outside so to remove our self's from the traffic and to a safe place moved the bike to the car park. To which an older "gent" came out and said it was fine and he would leave us to it. Then seconds later when my girlfriend was alone came out to say we couldn't park here and was quite rude about it. Upon my returning he got quite aggressive when I pointed out I wasn't parking I was broken down and awaiting recovery. To which he tried to fleece us £5 for parking two motorcycles in his car park. His job requires him to be a people person...

Great little place. Just what you need where you need it. While I was there yesterday an entire family took advantage taking their own food in and proceeding to eat - and make a mess - even when asked to put their food away! Dealt with assertively without fuss from the proprietor. Couldn’t believe the cheek of it and how utterly rude some people are to do such a thing! But peace was soon restored. No need to do this as there is good food at good prices. And if all you want is a cup of tea- that’s fine too. Gem of a place. Favourite...