The Bluebird Cafe on the Bay — Restaurant in Great Britain

I am disheartened to see the sale of so much plastic, bottled water, and other plastic bottled beverages at your café.

We are in the throes of a plastic pollution crisis. When a café bordering a lake within a parks district (that welcomes millions of tourists who come to enjoy and learn from these ecosystems) profits off the sale of a material that is degrading this very space, it demonstrates an immense sense of cognitive dissonance.

And perhaps, even worse, it normalizes passive degradation of the environment, by the way of our purchases.

I believe you could at least sell aluminum, canned water, which is far more infinitely recyclable. Or, you could choose to cease the sale of single used plastics completely.

How are visitors to this gorgeous town, or how the residents who live here, supposed to build a stronger connection to this environment if their only options for sustenance come wrapped in plastic that is destructing this very space?

By 2050, there will be more plastic in the ocean than fish. And over 95% of the plastic we produce and consume does not actually get recycled, even when we try to make it so. Knowing that, what are you going to do to stop normalizing Plastic use? What is your responsibility as a purveyor located on a profiting from the health of a lake?

Thank you for considering my feedback. It will take both the customer and the purveyor to stop normalizing and perpetuating the plastic...

Unprofessional Conduct by staff My family and I visited this cafe last week, anticipating a pleasant experience; instead, we were subjected to a deeply distressing and humiliating ordeal. Upon arrival, I escorted my family to a bench outside to seat them while I proceeded to order at the queue. Within moments, we were aggressively confronted by two staff members: a young woman and an older man. The man immediately began shouting at us, demanding that we vacate the premises because we didn’t order any stuff. His hostility was triggered solely by the sight of my daughter's unopened lunch box, which we carry due to her food allergies. I attempted to explain our situation –that my daughter doesn’t consume her food there. Just the children needs to be seated to avoid the heat while I was en route to place an order. However, the staff refused to listen and continue rising his voice in front of my children. This egregious lack of professionalism and basic compassion ruined our day. Later on my daughter started crying because she through it was her fault due to her lunch box. This establishment, under the direction of this staff, does not deserve a single star. We strongly advise families to avoid this cafe at all costs to prevent similar experience. The staff demonstrates disregard for common decency and...

All drinks served in take-away cups even if sitting in 😡 Not impressed. Ok so it has a small serving area but I've seen smaller cafes do better. Everything was served in single use plastic or 'paper' trays (plastic lined paper trays for sure) which is so lazy and a lack of thought for the environment when throwing everything away like that. But of course it save staff costs washing up which seems to be the name of the game these days. The scones were like shop bought, in fact not even that good! They were dry. I expected better but we were tired and needed a pit stop so didnt complain because the real clotted cream and jam(in, you guessed it plastic containers) just about saved it. Not that it looked like the staff would care if I did complain, bless them! They were friendly enough in an arms length kind of way. Its a small place on the side of the tourist info centre so just half a dozen tables. The table was clean but I expected better overall from a place like this after spending over £30. At least they had proper clotted cream and they gave me extra jam without hesitation which I can't knock them for. Not the best choice of cafe there's loads nicer nearby the amusements and up the...