Café Cru Restaurant — Restaurant in Great Yarmouth

I've been coming to Cafe Cru for about 17 years now. If we go back some years, I'd have given 5 stars and written a rave review.

However, the last 3 times I've been have been poor. Very poor.

Visit one was a group of about 12 for afternoon tea on the terrace. Despite plenty of notice, the wait time was excessive (45 mins for a few finger sandwiches and cakes). I found plastic wrap on a sandwich and found the food hard (no doubt pre-made and chilled?) and far too little in quantity.

Visit two, evening meal for 5. Again, portion size had shrunk in a big way. No exaggeration, I had two desserts and still arrived home hungry. For the prices charged, I'd expect better.

Visit 3 was a group of 18 for a single course dinner. A catalogue of problems ensued. Three times, staff had to check how steaks were to be cooked. Drinks arrived incorrect. One diner was cancelled with 2 weeks notice of the booking, yet his meal was prepared and presented. Had to be taken off the bill. Two coffee cups were sent back as they had lipstick on them from previous use. Two people had fillet steak and complained they were tough (for forty quid this shouldn't be the case). Portion sizes again! So small. Again, not an exaggeration, I ordered take away when I got home. The entire party agreed portions are just not enough. A food bill of just under £450 and people going home not-full just isn't on.

I know there's a cost crisis going on and all that, but you can't charge top tier prices and deliver sub-par food. Nearly thirty quid for butter beef which was 4 strips of meat and a mini shepherds pie which on a previous visit was pulled beef, this time mince meat. Simply not value for money.

Sorry to say it as Grant and the team are great, but I won't be returning any time soon. A shame as this has been our go-to...

I took my partner here for her birthday meal and the food and service was amazing.. the lady that served up was the best service I have had she was so lovely and the food was amazing and best steak I've had.. which was greatas was planning on purposing to my other half after the meal so it really was the perfect evening.. when we re visit yarmouth again in the future we will definitely be going back....

Lovely Christmas meal with christmas prices, was slightly disappointed we had no crackers for the table or any decoration to make it feel festive (downstairs only which is where we ate- this is not reflective for the rest of the building) The meal itself was lovely and plentiful and we also had bread for the table which was very nice. The staff were friendly. I'm unlikely to return unless i'm invited...