There were six adults meeting up for a pre birthday bash and chose The Moorhen as it was equidistant for travelling distances, the general atmosphere was get good and the table chosen was perfect being round we were all able to talk and interact with each other comfortably, the waiting person took our orders for some drinks and when they arrived we then set about choosing the meals, my wife and I chose from the lunchtime menu as was the most cost efficient although some of the other party chose from the standard menu, we waited for about 15 minutes before the first course was brought to the table and although the garlic mushrooms that I ordered were less than appetising in appearance I ate them not wishing to complain, they were overcooked dripping in oil, the main course arrived which for three of us were steaks with a patty of flavoured butter on each steak, not one of the steaks were even warm enough to melt the butter patties, we called the waiter to say that they were only just about warm and almost cold, she apologised and took all three away, these steaks were all requested to be cooked medium rare but when they were brought back to the table all three steaks were overcooked but at least hot, the accompanying vegetables on the other hand were now just about lukewarm and the aged 12 ounce steak that my brother ordered was very tough and riddled with gristle. Coffees and deserts were ordered by just two of the party and we tried to put behind us the disappointment of the food that was put before us. When the bill was brought to the table it was decided that as one of our party had an eight percent discount voucher that they would pay for the whole meal and we would sub-divide the bill a little later on and pay for our individual meals. A week or so had gone by before the individual payments were requested and when we were given sight of the printed bill it was obvious that some meals were overcharged for, meals and dishes that was ordered from the lunchtime menu which included a starter had been charged from the higher cost main menu, the differences were not terribly exorbitant but the fact that they chose to charge the higher prices was with everything else that we experienced very disappointing. We had agreed to make this meeting up a regular thing and had our experience been better we would have been happy to return at a later date but sadly this will not be the case and will look for another pub/restaurant that hopefully will be better. I think that the moral of this review is check your bills carefully before paying and if the food that is delivered to your table is NOT right bring it to the attention of the waiting staff and don't accept poor food whatever the cost, especially when spending in excess of £167 in drinks and food.

This is a repost of my original review that I posted on Tripadvisor and received a poor response, excuse and explanation from the manager of The Moorhen in which the manager explains that as our meals were already reduced due to the fact that we had used a voucher they felt it somehow necessary to charge the higher prices, this in itself is nonsense as the bill had already been created and printed BEFORE we asked if we could use the 8% discount voucher, besides if this was the reasoning then how was it that my wife's meal was not also subject to the same price increase?

Had the manager responded in a more polite and exacting manner or even apologised I would have accepted the apology and put it down to experience but now I feel that this kind of customer dis-service needs to be elevated up to Green King and see what they have to say.