Lovely food and lovely drinks shame about some of the staff though, I sat at the table after ordering and as I chose to eat in on this occasion I didnât know if I wait for the order at the till or itâs table service so I was looking toward the till for no other reason then seeing when to collect my order.. I over heard your 2 members of staff say âwhoâs this one forâ and another said âher the one thatâs staring at usâ made me feel very uncomfortable as I was only looking to see when to collect the order then when I was waiting for said order instead of calling me or telling me it was there it was just left and I got a âlookâ .. never had problems in there before and everyone is usually pleasent but on this occasion I felt they wasnât regardless the food was nice as...
   Read moreExtremely poor and rude service from the staff here today, so bad I will never set foot in this particular shop again, on the left black Forrest hot chocolate with no sprinkles & on the right Terry chocolate orange no sprinkles the girl making them was too busy on her mobile phone to do them properly, when I complained she told me they was nothing wrong them and they were made properly. The girl in this shop was argumentative and not willing to deal with my complaint. I was not expecting the photo stock picture but I would at least like to be treated as a customer, with my comments treated...
   Read morethe Barista Maestro in store told me she couldnât make me a drink because âit wasnât on the menuâ. I also work at Costa and we make drinks that arenât on menu all the time, such as dirty chaiâs and including syrups etc. if you can charge for it on the till thereâs no reason you canât make the drinks. just being really awkward for no reason. iâve also been in more than one Costa that has been able to make me a white mocha, really not hard to charge for the syrup...
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