Extremely Disappointing Experience Despite Good Food – Serious Concerns About Halal Integrity And i advice all the people eating halal to not go there
We visited Street Souvlaki recently to celebrate my wife's birthday, after being informed that they serve halal food. Before ordering, I specifically asked the young man serving us whether the lamb and chicken were halal and prepared separately. He reassured me more than once that they were indeed halal and that separate utensils were used to avoid any cross-contamination.
The food itself was of good quality and tasted nice — we were initially quite happy with the experience.
However, as I went to the counter to pay, I witnessed something that left me shocked and disappointed. One of the staff members was cutting chicken with the same electric blade that had just been used to cut pork. I watched carefully to make sure, and indeed, he returned to cutting pork using the same blade.
When I raised this issue, the staff member involved didn't speak English, so the younger gentleman who had served us tried to help. He insisted, "No, no, we use separate knives," but I had to point out that it wasn’t a knife — the staff member had used the same electric blade, which clearly violated the promise of separation.
The older gentleman began speaking in another language, and instead of addressing the issue, he simply told me not to pay. I made several attempts to pay anyway, because the issue wasn’t about getting a free meal — it was about the principle and the lack of respect for halal requirements. Despite that, I was told to “just wait” in a very rude tone, as if I was causing an inconvenience.
Eventually, I was met with further rudeness and told, “It’s not our problem, what do you want us to do? We’re giving it to you for free.” That response was absolutely unacceptable. It’s not about the cost — it’s about contamination, honesty, and respect for dietary requirements.
If a restaurant cannot ensure that halal food is genuinely prepared and served in a halal-compliant way, they should not advertise it as such. Had I known this, I would have never eaten there.
This was a deeply disappointing and disrespectful experience, especially on what was meant to be a special occasion. I hope they take this matter seriously, because serving halal food comes with responsibility — and that trust should never be...
Read moreI can’t recommend Street Souvlaki in Havant enough! The food was absolutely incredible – the flavours were authentic, fresh, and honestly some of the best Greek food I’ve ever had.
One tip though: avoid ordering through Just Eat. My delivery time kept increasing even though it said wait was only 10 minutes, and after waiting over an hour, I called the restaurant for an update. They explained they were still waiting for a Just Eat driver to be assigned which is completely out of their hands.
What really impressed me was their service. When I asked if I could come and collect instead, they immediately assured me the food will be freshly cooked so no cold food waiting. That level of care and customer service is rare these days. To top it off, even though the delivery delay wasn’t their fault, they kindly gave me two bottles of Greek lemon juice as an apology! It was such a thoughtful gesture!
Whether you order directly or pop down in person, the team at Street Souvlaki will make sure you’re well looked after. Amazing food, incredible service, I would highly...
Read moreI can't comment on the atmosphere as I have only ordered for delivery so far, but since trying it out, it has become mine and my partners' favourite takeaway! The food is always amazing and so tasty! The couple of times a drink I have ordered I guess they haven't had it in stock, but they have always replaced with similar or one I have ordered before so I can't fault that at all, you can't ALWAYS have something in stock and I totally understand! We will certainly try and come to eat there soon. I cannot fault these guys at all. I like to put a thank you message in our order, knowing that the little things go far, and I got a little thank you and smiley face on my bag back, which is very cute! We will come meet the team...
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