Ruchi Indian Restaurant Bar & Takeaway ESTABLISHED SINCE 2009, MULTI AWARD WINNING — Restaurant in High Peak

Really disappointing visit. Not one to leave reviews but I feel like I need to leave my feedback. Came out for a treat with my Mum as we don't eat out much.

As it was a Tuesday the restaurant wasn't busy, yet seemed overly staffed and while the staff were attentive, the experience felt very clinical and regimented rather then friendly and welcoming.

We ordered our food, 1 poppadom each and the tray of sauces, which came to £4.90 which I found pricey considering we had 1 each.

We had a curry each and a rice each and shared a bread, food was delicious however the portions were very small, we are both slim people and struggle to finish most meals, before our food came we added chips onto the order (while we know it's not an Indian dish) we just fancied them.

Our curries arrived, and as we ordered the chips later we knew they wouldn't arrive at the same time. We finished but the chips never came. The plates were cleared by one waiter and a dessert menu put heavily ont he table straight away. We felt very rushed, even though the restaurant was practically empty. It wasn't a welcoming atmosphere. When we asked for the bill the chips had been definitely added to the bill sis r asked for that to be removed as we didn't receive them. When leaving we said bye and thank you to the group of people at the bar at the front of the restaurant and was ignored. We spoke about this after (myself and my mum) there is no way they saw us walk past them and didn't hear us. So we felt so embarrassed. Not sure why we didn't get a bye and thank you back. We spent £50 which is pricey compared to most places considering I had a coke as a non drinker and my mum had 1 lager.

We both said we won't return after being ignored on leaving. Such a shame, and considering the current climate we felt regretful of spending our money here for such an unwelcoming environment. The food was delicious too, but we left feeling hungry after a main meal, we didn't get starters as we hate to waste food and a main meal is...

Quite frantic. Staff rather over efficient it created an almost rush-hour feel. Very little calm around. Yes it was very busy. But getting the balance of busyness with calm, quiet & personable is, essential to customers & when dining out. People go out to get away from the day to day rush hour, be it on the roads, at work, or just life in general.

Sure is a challenge, but needs to be discussed between owners & waiters & put into practice ASAP . The food was good. My fish mosala, waa lacking something, wasn't sure what exactly, yet it was very nice. Rice for 3£ ish was very very minimal!! The dhal again was very minimal & luke warm! Would I go again.? . when they've learnt to get that rush hour calmed. When doubled a serving of rice & re-arranged the tables away from the pathway directly to the kitchens. (The speed those food trolleys came out, was alarming. I didn't feel safe & felt in the way if I sat that side of the table, scared hot food or a dirty plate would land on me. My friend & I sat just on one side facing what we called the M6..) Plenty opposition in Glossop nowadays so I hope the owner considers & acts on the points I've raised here. My friend enjoyed her chicken tikka...

I tried to book online but the booking never went through. I phoned to confirm to booking to find it hand not gone through, so I booked over phone. On arrival we were seated. It felt very cramped and very close to the party on the next table. The staff would not leave us alone and were rushing us to order drinks, then to place to order our food as soon as the menus had been put infront of us Once the food arrived it was nice. The atmosphere was very loud and booming, there was very little space between the tables, we found we were having to shout to each other with the noise around us. The waiters kept bumping into my husband chair. It generally wasn’t an enjoyable experience and want be going back again. Especially as I became poorly...