Bill's Horsham Restaurant — Restaurant in Horsham

Best restaurant in Horsham? My wife and I popped into Bill's for a late lunch. We have heard about the place over the years and decided to finally give it a try. We have been to other places in Horsham and the experience was always good. Bill's is an exception. The most polite way to describe the food and drinks we have been served is underwhelming. My wife's vegetarian shawarma had as much to do with shawarma as a damp petrol station sandwich. Salad was on a verge of being bitter and had no trace of any dressing or seasoning. Halloumi had been drowned in a baffling mixture of uncooked BBQ souce and some kind of curry spice. There is no way to accurately describe the taste. Next to all that layed a pita, probably from the nearby Sainsbury. I have order a medium rare tuna steak with crushed new potatoes, halkidiki olives, chargrilled red peppers & capers. What I got was tuna stake that looked like it came out of a microwave. There was no sign of it being fried in a pan or grill. No seasoning, no flavour. It was tiny. Crushed new potatoes had been replaced with large slices of uncooked salad potatoes. I could not push my fork into them. They crunched in my mouth and some were simply raw. No seasoning. Olives looked like they came from one of those jars of olives everyone has at the back of their fridge. Tasteless mush. Capers have been there. Even more tasteless and mushy. It must be cook's special skill to make capers taste like nothing. Peppers were the only thing on the plate with any taste. They tasted like pepper paste you can get in a jar. Yum, yum. Drinks were 50/50. My Sour Rhubarb Crumble had some freeze dried rhubarb sprinkled on the ice. That kept it nice, dry and innert. By design, no doubt. I'm sure there was some rum and ginger in there. My pellet is probably not sophisticated enough to detect them. My wife's Raspberry & Pomegranate Lemonade had two raspberries in it. Both were frozen. Well done, Sainsbury frozen section. Drinking was fizzy, sour and refreshingly different.

Staff were great and deserved their service charge. I'm sorry for them.

I recommend Bill's Horsham Restaurant for those who seek something different and challenging in their culinary journeys. Just don't go there for a decent...

Went to Bills today for a treat breakfast as I’ve always loved it and could never fault it however today was a different story. I’m unsure if they were short staffed or just oblivious but our food took 30+ minutes to come and when it did arrive I was greatly disappointed. I ordered eggs florentine and unfortunately the spinach had made the bread COMPLETELY soggy, it was completely wet. One piece was fine and I ate that however the other was vile it made me feel sick I couldn’t finish it. I also have to say I’m convinced the avocado was previously frozen it didn’t taste fresh or nice at all. We were then completely ignored after our food was finished for 30 entire minutes waiting to talk to staff to explain I was a bit upset about my meal. Our plates were left stacked (by ourselves) on our table for 15 minutes, over 6+ different members of staff saw that, saw we were waiting and trying to get attention and we were ignored. My partner finally grabbed someone (we could see they were busy and have worked in hospitality so we understand) and I explained I was disappointed and couldn’t eat it as it made me feel sick how soggy my food was. The waitress took my food to the kitchen to see what they would say. Not one single person then came back to us, I could see her talking to other members of staff about what I had said but never once came and apologised or explained anything to me. 5-10 minutes later a different waitress asked if it was us who wanted the bill to which we said yes, confused as no one had come to speak with us regarding my complaint. I’m about to pay when I said I did complain about my food etc I haven’t heard anything about It but I could only eat half etc to which she responded nicely but said there’s nothing they can do about it as the kitchen ‘couldn’t see it’ there was soggy wet bread left on my plate? Can’t understand why not a single member of staff spoke to me or why the kitchen staff didn’t come speak to me and ask what was wrong and I could have clearly shown them the completely liquid bread? Very very disappointed and unfortunately will not...

There was a small queue of people waiting to be seated by a very polite and friendly man, however another customer pushed in and was seated before us, which I found rude. We were seated upstairs, where it was quite noisy, but as it was busy this is to be expected. We ordered drinks and brunch, and drinks were brought over, my matcha latte was okay, but not the best I’ve ever had, my daughter enjoyed her orange juice and my mum and partner enjoyed their cappuccinos. We waited 45 minutes and no food had arrived, I found a member of staff and said that we had been waiting 45 minutes and was told “there’s a delay”, I was polite but said that we hadn’t been told that. After another 5 minutes another member of staff asked if everything was ok, and I said that it was unacceptable that we had been waiting now 50 minutes for 4 plates of food. She didn’t apologise or smile once, she walked off saying she’d find out food. It did arrive 5 mins later, and the staff member who brought it was very apologetic and friendly (sorry, didn’t get their name, but they had an American accent, black hair and eyeliner). The food was tepid. Flavours were lovely, but hard to enjoy when served on a cold plate. The poached eggs were spot on though. The service charge was removed from our bill, which I was satisfied with, we have been to Bills previously and the experience was very different, so I would like to return and hope for a better experience. Maybe because it was a busy bank holiday Monday? Maybe short staffed in the kitchen? Who knows, but sadly today wasn’t the...