Muffin Break — Restaurant in Horsham

I'm leaving this review because of the utter disgraceful service I received today from the staff members awful attitude asked for a hot chocolate but they were making a coffee thought it was for someone else until they gave it to me saying I ordered it they then tried to charge me for it I said I did not order that I ordered a hot chocolate then the staff member got funny and started sighing at me and muttered something under her breath someone else (the person behind me) took the coffee and paid then they made me a hot chocolate but when they gave it to me they weren't happy because of the delay in the queue When I apologised they didn't listen at all then I walked off with my hot chocolate and again she muttered something under her breath Never again will I step foot in this Muffin Break go to Costa much...

We were in town in Horsham this morning and my wife wanted some breakfast. We were in the Swan Walk Shopping Centre and we visited The Muffin Break cafe’. What a BIG MISTAKE! I ordered the full breakfast. After the first bite, I was ready to throw up! It was so cold and awful! I had to take it back! I went up to the counter and put the plate down and told the young man that he was welcome to it as I couldn’t eat it. I said ‘It was the worst breakfast I’ve ever had!’. I went back to join my wife at our table. And, silly me, I thought that maybe the manager would come up to me and ask what the problem was and whether they could do anything to make things better. Well, to no avail! They ignored it! I guess they must be used to people complain! Lesson? NEVER GO BACK! I would give them a negative...

Popped in for tea and cake last week. Really large selection and looked reasonably priced. The person in front got overcharged for a cake and pointed out the price to the server, who got very annoyed that the prices were incorrect on the display. He changed the price for the customer but shouted at his colleague, "How many times have a bloody said to change this, I'm fed up." She changed it, and he continued to shout at her. This is totally unacceptable! And I didn't like what I saw from him towards his staff over something so small. No one deserves to be shouted at at work! We won't return there again. Cake was clearly frozen and thawed out because the icing...