Waggon & Horses — Restaurant in Huntingdonshire

History repeats itself. There is no need to go too far. Remind of 1965 UK racial segregation occurred in pubs, workplaces, and other commercial premises. (where certain facilities did not allow non-white customers). Segregation is also operating in the 20th Century (Buckingham Palace is not allowing certain professions to those “non-white”). And yet, the British Empire practised segregation (where they segregated people living under British Law depending on their colour and race). I am not here lecturing, but to remember that still might happen in this century. In rural pubs (only a 1-hour drive from London to be fair) where locals easily recognize each other while unfamiliar faces as easily spotted. I was queuing like everyone else. The bartender was serving, no rush and no need to rush. I approached the counter. The bartender came to my side once, but I did not say a word. He was working I wasn’t. He asked who was waiting. A young girl pointed out that other customers at the other far corner of the counter were there first. He eventually came back. He asked the two girls who wanted to be served. The young girl said she was the next. I pointed out that I was there first. I saw her coming in. She wasn’t comfortable with what I said. I felt the need to justify myself and said again that I saw her entering the pub. Her answer expressed her disappointment. The bartender served me quickly with no drama overall. A second after I made the payment and collected my drink, he served the two girls and said to them “I am sorry for that”. I left the counter thinking, “Sorry for what? ” Why what happened?” Did that “sorry” mean “sorry for what happened”? To be honest, what happened is that he first saw me at the counter, and he didn’t serve me but I wasn’t annoyed by that. What happened is that he apologised (because I jumped the queue?). That comment it made me feel like I was the one who “asked to be served first”. His “sorry for what happened” sounded like: “She wanted to be served first, locals won't act that way”.

That also confirms to me his limited experience with crowds if is not the usual group of folks.

Crowded pubs in London have no time for unnecessary comments and they are not bothered with who to serve first, they serve full stop.

If I could do that again, I would simply let the young girl first. Above all, we are all going to the pub because we want a little moment of joy and distraction.

That comment...

We had high hopes for our visit, but unfortunately, we left feeling underwhelmed. The "Chicken Feast" sounded promising but arrived incomplete, with some items missing from the plate and chicken wings unavailable. Although the missing components were eventually brought out, the delay disrupted the flow of the meal. Furthermore the chicken was very dry and tough, with some pieces clearly having been cooked far longer than others.

The gravy served with the dishes wasn’t appetising, and one of the loaded fries dishes was drenched in it, leaving the chips soggy. Despite being the first customers seated for lunch, we experienced a surprisingly long wait, particularly considering the food quality didn’t quite meet expectations. The chips themselves were seasoned and the portions were fine, but the overall experience didn’t live up to the potential suggested by the menu.

That said, when we went to pay, the staff asked how our meal had been and were receptive to our feedback. They apologised, followed up with the kitchen, and generously comped two of the meals. We really appreciated this effort, it made a disappointing experience feel heard and acknowledged.

While we’re not in a rush to return, we do hope the issues were a one-off, as the menu has promise and the staff were...

I booked a table for eight for Christmas eve meal the food was not cooked very well at all my daughter in law's smothered chicken came with out the BBQ sauce on and she had to ask for it to be put back on it as it should have it on already my sister ordered lasagna but ten minuets after the order went in the lady came out and said what else do you want as we haven't got any lasagna not we're sorry we run out would you like to choose something else I had scampi and chips and mushey peas but food had been under the heat warmer too long And was dry my wife had fish and chips but it wasn't much then the deserts my granddaughter's ordered strawberry cheesecake as per menu with strawberry ice cream but they brought out blackcurrant cheesecake which they didn't eat as they don't like it the man serving was running off his feet in my opinion you should either get more staff on a Christmas eve or don't serve food just stick to selling beer but as they say vote with your feet I shall not be booking there for next...