Lili’s Chinese Restaurant — Restaurant in Ireland

Absolutely disgusting food, equally disgusting customer service. We ordered a fair amount of food, including 2x barbeque spare ribs, 2x chicken balls and 2x "sweet and sour" sauces.

The ribs in BBQ sauce had some weird, sugar sauce. The ones in honey had some hard honey stuck to the bottom of the box, but none on the ribs.

Some of the chicken balls were very pink. We didn't want to risk it so we didn't eat all of them.

The worst part was the "sweet and sour" sauce. The sauce we received looked like marmalade, and tasted and smelled like oranges.

I called LiLi's and was passed on to a man who was very abrupt and not exactly polite. He tried to tell me that "that's how we make our sweet and sour sauce". I asked how "sweet and sour sauce" can taste and smell of oranges. He claimed "our chef makes a big pot of sauce and sometimes he puts too much orange juice in the pot."

That's orange sauce. If you put lots orange in your sauce, IT. IS. ORANGE. SAUCE.

The man kept insisting that this is their version of "sweet and sour sauce". When I said it was inedible because it tastes and smells awful, he said "I can give you 15% off your next order, or another sauce".

Who in their right mind would ever, EVER, order from there again after getting such disgusting food with such disgraceful service.

No refund, no consideration that they might be in the wrong, nothing at all to help us get some edible food.

One of, if not THE worst chinese restaurants I've ever...

Excellent carry out meal. Pleasant waiting area Well staffed with several people explaining and carefully clarifying people's orders given the variety on offer. Our dishes were chicken spring onion, chicken cashey and teriaki ribs - all superb. Helping very generous and the prawn crackers added in as a surprise were the best I've had in UK. Will now be our regular Chinese instead of Holywood direction.

They also do evening dinners up to 90 people, and I envisage enjoying some evenings with family and friends at LiLi.

Really good - would maybe be worth getting their website sorted out to promote a...

Unfortunately a very cold restaurant, couldn't take my jacket off the whole time and no candles etc or nicely presented. The salted chilli chicken was really stringy and chewy and the chips were not cooked properly at all. From being there before on arrival you get some crackers or nuts while waiting on the warm plate they have on your table, however me and my boyfriend did not receive any and the plate was cold and not turned on but we did not mind but noticed the other people coming in did get this on arrival which was a little unprofessional as if we had just been looked over and forgotten about....