IKEA Restaurant — Restaurant in Kirklees

Ikea Leeds at approx 4-30 today. Food was the worst food I've ever eaten. Cold chips, cold stodgy salmon, clap cold peas, cold onion rings. Coffee hot. The cafe has been getting worse now for a long time. There's no cold foods eg salmon salads. the mash was sticking to the side of the serving dish , the fried fish was very thin and the batter was almost black at £6-50 it looked appalling hence not purchasing it. I did wonder why the cafe was absolutely empty and remained so for almost half an hour. What a poor show it was I will never eat in that establishment again. Many people walked in and looked at the food and walked out a few people purchased drinks only. As a massive company you should be ashamed of the dreadful unappetising food that you are trying to sell to the general public who by the way are not stupid. Yes we could have taken it back but there was no alternatives, and certainly no substitutes. What has gone wrong?? years ago when Ikea first came to the area it was guaranteed that a very good meal could be purchased even though the plate was never full. Now the plate is even less full all the food is cold and the cost has escalated . We paid almost £20 for rubbish simply pure unadulterated rubbish. Our money would have been better spent on a hot dog which was around £1.00. I have in the past told my friends it is worth the wait for food as it was very good and reasonably priced. I will now tell everyone I know not to throw money away at the cafe. I would like a response please ,=...

I have been bringing my Autistic son for dinner here for a while as he loves the food and the setting. On todays visit thought things were VERY different!! Big queue doesn’t even begin to describe it, waiting for at least 20 mins while staff slowly wonder around as if there is nothing to do. When we did eventual reach the front of the queue we were told the food my son normally orders to be told they have not cooked them today as they have an abundance of other stuff they need to get rid off. I understand they do not want to waste food but my son is vegetarian and would not eat the alternative they offered. Instead of him having a pleasant meal which he normally enjoys it ended up with him getting quite upset with me. There was no sign at the beginning of the queue stating that the plant based meatballs were not being served otherwise I wouldn’t have asked him to wait which he really struggled with. There was also no real apology for this either just get what you get and go pay!!

In future I think it would be beneficial to at least put signs up if you are not serving one of the only plant based meals on the menu as to stop people wasting their time and have a potentially...

My visit yesterday was absolutely shocking. I used to love coming to the restaurant. Vegi sausages were like sawdust and there is no option to swap items. At lunchtime there was only one server and she left to put some more chips on. Massive queue n no more staff came. All food just sat there getting cold while she's spending ages counting meatballs. Not her fault as she should of had more help. It was ridiculous. Poor woman next to me only wanted soup she had been queuing for ages to find out they had ran out. Luckily smart women on till heard her complaint n said pay for it now n ill get some baught over when ready. Was very professional of her n kind. Chips were lukewarm n soggy, no salad in fridge although advertised. The only good thing was the...