Yesterday, I placed an order for four pizzas (two margaritas and two veggie sizzlers). Unfortunately, the website did not have an option for the normal crust, so I had to select the pan pizzas. Upon delivery, I found the pizzas to be undercooked and very soggy, with the slices falling apart. This was extremely disappointing as the quality was far below the standard I expect from Pizza Hut. I called the store to report the issue and spoke with a lady who insisted that a quality check was conducted before the pizzas were sent out for delivery. However, based on the condition of the pizzas, I find this claim hard to believe. The lady I spoke with offered to remake the pizzas, but I was informed that I would need to collect them myself as there were no drivers available and was also told to return the undercooked pizzas and advised this would not be possible as I have guests over. This solution was inconvenient and unsatisfactory, especially considering the poor quality of the original order. I am very disappointed by this experience and the lack of satisfactory...
Read moreI orderd a pizza and a share and tare for me and my family tonight My food came raw when i ring to complaine he as the manager tryes to argue with me and tell me it was all well cooked anf he seen it for his self i then told him the tare and share was also burnt he continued to argue with me when asking for a refund he spoke to me with no manners what so ever and then found it funny when I said I would not order from them again to sit on the phone and say to "me you will ring us every day ", "to say your so hungry your spending all your time talking to me" bearing in mind I have told this manager of moldgreen pizza hut that I have a child who was looking forward to her pizza and they still found it funny to mock me as I explained the distress they have now put me through having to find something elles for my daughter to eat after waiting almost 1 hour and a half already for this order .... would not recommend to eat at this branch there food was not the only problem there customers service skills...
Read moreThis place is only for pizza delivery or collection (i.e. no eating in). I ordered pizza just before collecting my grocery shopping. The order was tracked by the website and I turned up outside just as it was confirmed as ready.
Very simple to order, the deal bot reduced the cost by picking a meal deal based upon my basket.
Clear instructions on how to pick up were at the venue, my order was hot and picked up with no issues. Well packaged and transported it home with no problems.
Only niggle - it was a little too heavy on the cheese on the margarita pizza - that's possibly a personal opinion though the other pizza was great with slightly less cheese. Others might prefer more...
While not a huge number of parking spaces there were enough around that I wouldn't...
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