It's OK, but same problems as with the old place, it's stopped being a community hub, it's a venue for laptop business people, it's the indie Starbucks. It's become really unattractive to family with children, and they say they pride them selfs on family vibes, they don't, why make the family area so dull, paint it Grey, hide the books and take the selfs down, why hide the toys in a Box and place Xmas decorations all over it so they can't open it? And make sure you dont have a toy on the floor when a certain waitress crosses.it's ment to pull in family with children, people who need a place to go, a safe space I suppose, you know? What community hubs should be. The menu is so ridiculous, the food and price, you couldnt just buy a chocolate cake, because the cakes have been modernise with feeling and goals,and soyed and on and on. It's great if it was in Leeds highstreet, but again its ment to be a community hub, heart has lost that vibe that made it special, it's become insanely pretentious, just look at the picture of the "cafe", is that a cafe? Is it welcoming to family? Is that "cafe" what you imagined as a community hub would look like ????? Or does it look like somewhere you mighy take your date to on Saturday night? honestly lento down the road has the same values, better food, more choice and none of the pretentiousness....ps, eggs on cibatta, bacon sandwiches on cibatta, one of the toughest smallest bread you can ever find and your there chewing it like a dog with a toffees for months, exactly what a child enjoys eating...
Response to Mike... thanks for the email, somehow I can't reply directly... I still stand by the review , you have lost that child friendly vibe, and this is a review About the bar /restaurant, and as a father of two, who has a connection to the building from day one, I'm not deliberately being picky with my critique. Im reviewing the cafe, which is what I did, but I feel you haven't Address the " "family area " being painted grey, shelfs removed and a gray box placed in a sitting Area as an " attraction " to children and family. Why is it a bad thing for you to say "yes we are a cafe aiming for a different audience," it's very apparent, you can't look at the cafe and menu and think " yep! This is place for kids". And Im not saying you can't have that as a Base, but youre questioning what I see in your business , and I'm asking you to realistically look at it and think " does it scream family/ community or jumped up Starbucks ", You'll see more laptops and meetings in your cafe then families and paper and pencils.. So I stand by my comments you have become the new Starbucks. Regarding the pretentiousness, the menu is so pretentious, let's not pretend it's not, " how do we posh a bacon sandwich? Ciabbata bread, English breakfast? ( the simplest thing on the planet) 25 different mushroom and some insanely awful beans..I appreciate the pettyness but I feel the point can be made simply.. Equally although heart has programs with in the building for children, you can't take that room and attach it to the cafe, I wasn't reviewing the child house room or the apple day celebration...
This review was about the cafe, is a 1 star? no. Is it a 5 star? No... I rated it a 3 even with my personal views.....amd for others reading this, family wise there is a new coffee house on the arndale that has answered all my queries with heart, a cafe with a decent child area and supporting a great cause.... Mike perhaps you would do well to understand that a community memeber believes and is telling you that you have missed stepped with your " cafe" and as a community hub you should perhaps ask others for their opinions rather than defending your brilliance, especially If your cafe family quota is filled by another people's ideas in other parts of the...
Read moreI eat here fairly regularly and have always have a good experience in terms of the quality of the food. They have plenty of vegan and gluten-free options too.
The "buddy bowls" kids menu is a great concept, as you can pick from a selection of items to make a meal for little ones or choose just one or two items for much younger ones.
The reason I've given a 4 stars rather than 5 however is an important one: sometimes the food in the buddy bowls is prepared in ways that are NOT suitable for young children. I have been served whole grapes and grapes cut in half horizontally, both of which makes them a MAJOR choking hazard (grapes for under 5s should always be cut in half lengthways and ideally quartered). The thick carrot sticks and cheese cubes are not suitable shapes for toddlers either.
I always take the time to check the food there now and cut it accordingly, but I really worry that someone without the knowledge of safe food preparation for small children could serve them straight to a child. Please be vigilant if you are ordering the...
Read moreI do love this place, the atmosphere and choices on the menu, but was a bit disappointed today when I chose the vegan burger. It stated plant based burger in breadbun, with lettuce, cucumber, tomato and onion with chips. It stated you could do away with the breadbun and replace with salad so I chose this. What came was a thin burger, two slices of a tomato, two wafer thin slices of cucumber on top of the burger, about six leaves of baby gem lettuce and a small side of chips. No dressing. So as this was the salad that was already accompanying the advertised meal I asked if there was more salad to replace the breadbun as stated on the menu. He went to check and returned to tell me I'd been given more lettuce leaves, that was the extra salad. This meal cost £10. I did think I would get at least a whole tomato and a full centimetre of cucumber for that, and perhaps a little extra salad instead of the breadbun such as red pepper, grated carrot, the odd olive or two, varied salad leaves....? Way, way too expensive! But still a nice...
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