G-Woo Restaurant Bar Takeaway — Restaurant in Leeds

Unfortunately after my most recent experience I feel I need to leave a review given the sheer drop off in standards overall. I've been coming to this Chinese for takeaway for several years now, and it always used to be the best. Best for food, best for service, best for wait times for collection, best for general atmosphere.

All that seems to have fallen off a cliff recently though. For starters, given the current climate I appreciate that every business has to respond to rise in costs, supply chain issues, etc. But the prices here are the highest I've seen for a Chinese anywhere, and that includes London where I spend a lot of time.

On top of this, the service issues meant I had to wait for nearly 50 minutes from walking in to collect food, having placed the order 2.5 hours before, which is absolutely shocking. I was told the food was on its way down when I walked in and paid, and I had to ask four separate times where the food was. There were people who had walked in, ordered, waited, and collected their food before ours came out. This was on more than one occasion.

Not the level of service I expect from what was once a well-respected establishment, and it has well and truly put the brakes on me coming back.

Having spoken with friends and colleagues who also used to get food from here, they all share the same views and sentiments. It's a real shame to see...

We as a family have been going to GWU for years. Last night 20/11 we visited with some guests and was really looking forward to it, singing its praises as we have always had a great meal. Well I dont know what has happened but it was awful. We were disappointed, embarrassed and appalled. Firstly the price increases are shocking. I get businesses have to make adjustments but their prices were an outrage. £17.50 upwards for noodles and veg. The staff were as miserable as sin but when our meal came I couldn’t believe it we essentially got three plates of the same thing with different stuff added so chicken to one dish and mushrooms to another and very little of it. There were three of us and our bill came to £76.50 £60 of which essentially paid for three plates of noodles with veg that we couldn’t eat they were so stodgy and congealed from too much MSG.only two of us had a soft drink and we had a starter to share. No one came near us to see if we were happy with our food, we couldn’t get anyones attention so when the waiter came to clear our table I explained that we hadn't been happy with our meals - he never looked at us or even uttered a word. We were so appalled we just paid and left. If you want a decent family meal for four with drinks and starters you’re looking at least £200 upwards and I really...

Edit** Rating changed from 1 star to 5 star.

Further to the review below, revisited G-Woo. This place has really taken on the feedback left by myself and others. They have really made an effort to get back to the reputation of the previous owners. Food was great and as good as it used to be. Staff were friendly , helpful and very attentive. Good work G-Woo. Will happily return.

(Since under new ownership, this place has gone downhill. This used to be my go to chinese restaurant since it opened in 2011 however I will now need to look elsewhere. I made a reservation tonight, when i arrived at the restaurant, my family and i were told that there was no booking under our name. Obviously very confused by this, i showed the member of staff the call log and explained that this was confirmed. He told me again that no booking existed but he would find out. This was followed by radio silence for around 15 minutes until i went to the member of staff again to find out what was happening. Once again, my family and i were left waiting with no update for another 10 minutes. At this point, we left as we felt ridiculous waiting. The member of staff was truly the most unhelpful person i have ever come across. Very disappointing, will not be returning. You have lost a...