Was trying to not prompt a reply from the unprofessional front of house manager, but since he replied I will edit my review. Accused my partner and I of looking for a freebie when I had already paid £60+ for standard fare and a barrage of offensive comments and multiple errors in our short visit. A medium well done steak was served initially, then it had to sit a further 5 minutes before they realised they had not brought the veg. The front of house manager looked at the steak and agreed it was way over cooked, then later went back on his word to suit his story. The second was indeed better, as ordered, but he lied saying he had made us aware it came with potatoes anyway (he hadn't, just said veg) and was happy for me to order way more food than one could eat, hence asking them to take the then cold and unnecessary chips off the bill. He ruined that part of our evening, as I was then sat for 10 mins without food and then started boasting about being in the trade for 20+ years and accusing us as previously stated. The other staff were lovely, the second steak was fine, as I told him, but was so angered by his attitude and comments that by that point I just wanted to get out of there. When you're paying £20+ for a steak you expect it to be right, no matter how busy a place may be, and getting defensive and offensive. An apology goes a long way, still charging for food (chips) that could not be eaten and were taken back, just shows profit over everything,...
Read moreAttended tonight as a group of 7 for my fiancés early 30th birthday celebration and we loved every second of it! We had 3 courses and everything all came out perfect and tasted delicious - normally with a big group you expect someone to be sat there waiting for their food whilst the rest of the party have their food but not at Gigi’s - everything came out all at once so nobody had to sit and wait!
I had to have gluten free as I’m coeliac and this was catered to perfectly with the gluten free garlic mushrooms and Tropicana pizza which was a lovely soft base (something that us coeliacs are not used to - we normally get food tasting like cardboard!)
We weren’t rushed out of the restaurant either once we had finished our food and drinks - we were left to chat as a group for over half an hour before we paid our bill and went home! There’s nothing worse than a restaurant that wants you out of the door as soon as you’ve finished your food so thank you for being such lovely hosts!
Would definitely recommend and will be back to this quaint little gem of...
Read moreWe'd heard rave reviews about this place and it lived up to expectations. Ate at 8pm on a Saturday and it was full. It's only a small restaurant so it made for a really nice atmosphere.
Our starters were from the specials board - spicy king prawns & mussels, and spicy meatballs. Both were absolutely delicious. For the mains, I had spaghetti carbonara, which was possibly the best carbonara I've ever had. And my wife had macaroni della casa, which was also gorgeous. Also, they have Moretti on tap, which is a winner. And a nice-looking wine list. Finished with homemade tiramasu for dessert, which was the icing on the cake.
Also, the owner came over to chat to us at various stages throughout the night. He made us feel really relaxed and welcome from the off and we had a nice chat once it was quieter late on. Can't recommend this place enough - clearly a lot of very regular customers, which...
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