KFC — Restaurant in Leeds

Definitely great chicken ! only the fact it was empty with very little sign of anybody walking in should have told my self not to approach the in store manager . The person shown in an earlier photo on these actual review wearing a short fronted black cap on his head was absolutely flat out rude in comment and what's more this man very much was not aware I was going to be blogging his restaurant until on my leave when I made him aware I would be . His two staff were looking absolutely 💯 % down and embarrassed by his conduct . As I had visited here several times only when going to the vue cinema had started eating at the bridge water arms seen as this were my daughters preferred meal steak as she absolutely loves that place . Only I had a craving for the KFC we all like and love only I walked in shortly before the cinema buying a chicken fillet and two large chicken popcorn 🍿 . Only I had walked on to a premiere shop about 200 yards from KFC only to loose half the chicken out of my chicken fillet burger as I had two little fillets placed in a bun as I found out walking away on to the shop at around 11.30 am today Thursday the 10th of April after cinema on return to buy the chicken I love I though on the recent list a couple of hours earlier think I'll question the two mini fillets as I'd have been aware that the fillets were in two. If they had asked me before giving me them I may have held the fillet buger more firmly. Only I referred to the 2 pieces 1 falling out and asked for a general manger to elaborate on the unfortunate development with the food. Only response was quite rude firm and he looked at myself and my autistic daughter like rubbish along side my daughters mum sat in corner. He said when your burger had fallen to floor you should have picked the chicken up bring it back for it replacing 😏 . Absolutely out of the question having we were rushing to a shop then to watch our film . Only how rude that he was struggling for buisness so much so he wanted his chicken back for a trophy or proofs or even it may have been his living and he may not have been doing well seen as his face was like really upset. Also the fact it was empty around 2.30 pm i really guess that the best restaurant at the cardigan fields is the pub grill . And that's probably where everbody was.

Without mallace the thing was he looked desperate for someone to buy so I bought to let him know I was not in the restaurant to gain anything other than his restaurants chicken so I spent another 38 pounds after the previously spend of 18 pounds 💷. As the store needed that money I would hope the male manager looks on his franchise buisness in a different light along side any further new customers or regular clients who want KFC..

If all were like him the franchise would be a wash out and no body would return. My self i will not do a ewe turn as Donald Trump has over past few days or try to allow this franchise person to treat us in the very belittling way again . Please when or if he reads this understand if you were buying food in simply similar circumstances would you be picking it off a floor and running back thinking about it all ! Favour your self with a vocal apology as you can't be doing these things to customers if you were in the right ! Whats so everBODY i can ensure that I wouldn't have been doing this restaurant any favours in sharing my opinion as I really can't deal with rudeness on that scale . From a person who simply didn't care or understand in the values KFC holds. Kfc is known around this globe . legendary 👌 as where ever I had travelled i always search a KFC...

Went in for the first and last time! service and staff attitude was appaling and this is an under statement! I regretted every minute spent in there. After searching for an advertised menu for some minutes I went to the counter to ask for help as I couldn't find it. I was directed to ask one of the staff members. I had to call this person twice and wait till he felt like responding, he then told me how to find it but still couldn't so I sent my child to go call him because I didn't want to loose my position in the queue. I waited for 10 minutes before he turned up after emptying and replacing all 7 bins in the restaurant. Bear in mind there were a total of 12 or 15 people in the store including us and at least 7 staff members! I made a mistake with my order and they refused to amend this for me and when asked for the manager he simply said I should place a new order. Which I did and spent £65 instead of the initial £32. First order came with 10 drumsticks out of 14 pieces which I asked to amend to a more balanced option because my kids are not fans of them. My order came back as shown in the photo. Half bucket was thorn apart and the rest was replaced with the smallest pieces of chicken! That photo is of a 14 pieces bucket! Second order was a table service, we sat there to be ignored and then as they kept calling a number i checked my receipt , went to collect and made them aware it was a table service. Manager's excuse was 'yeah but when we're busy we call out' and i repeat at this point we were like 12 customers of which 1 waiting, a delivery driver and 7 staff members! Order came with 4 pieces missing and had to go back again. At this point I was the topic of the kitchen and entire restaurant as the staff will ignore me everytime i approached the counter and will wait for the manager to come out. Worst experience ever! The manager needs to be sacked! And the staff because the aura in there is who feels like the own the place and can do what they want because...

I’m a frequenter of KFC and I know it’s bad for you but it’s honestly just my favourite fast food place. I’m a student and I have my own job so I know the ins and outs of customer service and working behind a counter/till. I don’t live near to a KFC back in my hometown but I can walk to the Kirkstall store without a problem when I’m at university. As I go there quite often (but not like everyday), I can imagine some of the staff have become familiar with my face. I don’t know any of them on a personal level so don’t really engage in chats with them whilst waiting for my food, although sometimes I’d like to seeing as I see them quite often. I understand the thing about regular customers as my shop has them as well. The KFC I go to in Headingley know my face and they’re always super polite and chatty with me and treat me as if I’m a friend, not just a customer. Went into Kirkstall today and saw an employee who I’ve seen quite regularly and he (obviously) recognised me. Opened the door and almost immediately made eye contact with him. He sees me, mumbles something to an employee next to him who I haven’t seen before and then that employee looks at me too, blatantly talking about me. Obviously I couldn’t hear what they were saying but it immediately made me feel so uncomfortable, the look on their faces wasn’t a smile or anything, almost as if I was a nuisance to see again. I’d also like to say I never cause problems in the restaurant, I never complain, never been rude to them, I’m always smiley with them and say please and thank you. Like I said, I understand that stores have regular customers, but to be looked at as if I was a complete nuisance to them was really off-putting and kind of upsetting. I’m not going to be a customer that shouts ‘I’m never going back again!’ but I remember leaving with my food feeling upset and burdening and I feel apprehensive to go in again. As someone who goes there frequently and giving them money, it’s been quite...