Morrisons Cafe — Restaurant in Leeds

I understand that takeaway service is available . . .As a wheelchair user I find that there are only two tables suitable for me . They are marked but are at opposing ends of the cafe . I get the feeling that some more tables have been changed as I managed nicely today and it wasn’t a designated table . Having placed your order you can collect tea coffee etc , but cutlery etc will be delivered to your table with your meal .One of the main problems is around the word disability and it’s meaning in the cafe . I often find elderly people using the table because of the disability sign , but I don’t think they realise that they can sit anywhere but wheelchairs can only use the marked tables because there are no sides to them!! This allows a wheelchair to fit under the table .All other tables are inaccessible to us.The floor is level and access is not a problem . I find it difficult to use the counter because of its height and trying to get any item from the display is impossible . I therefore have to rely on the staff to help me . Up to press the staff have been brilliant . The coffee machine and the sauces along with knives etc are also out of reach but again the staff have done it all for me most of the time .

Where the cafe is concerned that too struggles a bit at peak periods and you have to wait a while. Overall it’s a pleasant place to go for...

Air con stuck on cold and high. It was blowing really hard. We ordered hot food and it arrived in reasonable time, althoughthe hash browns were reheated and quite tough to eat and there was shell in my egg and not the items advertised on the plate (despite checking). The air con was on high and was blowing cold. It was so cold that everyone had their coats on and it cooled the food to cold and inedible. The staff should have told us what was wrong and given us the choice to go or stay, hot food or cold. They didn't and as a result I was violently ill before we had finished...

Very dissapointed. The only large table was filthy so had to clear it and theres nobody on hand to wipe it down. The drinks from the hot machine were lukewarm. When i managed to find a staff member to tell he just looked at me daft n said oh and suggested using hot water to top up out of machine which just watered em diwn. They werent busy so theres really no excuse. Had to rattle through the cups by the way to find clean ones. Its really put me off coming again, and we have been here a few times in past. Date of visit sat 12...