Tharavadu

Thanks for the warm welcome to the Google Community and making my first review special and memorable.

This is a reply to your justification on my review that I posted and I also don’t have the time and need to reply to you, but this is for all the other people who are planning or wanting to come to your restaurant for some good time and to help them not to end up like us.

I do really appreciate that you have squeezed me in from 6.30 to 8.00 pm on that day from the bottom of my heart. Even though as per your claim that I have “begged” to one of your staff for a table, still it doesn’t cut out the fact that we are guests in your restaurant and have the right to receive the same treatment as the others who booked “months ago”. We also pay the same amount as others and also pay for the time we spent in your restaurant and yet it is so disturbing that we have to face the mistreatment by your staff.

I do realise it is a busy restaurant and we have got a time frame from 6.30 to 8.00 pm. But there is two ways to convey the message to hurry up to order the main course. One in a polite way and the other is your waiter’s way and I am totally against the second. We have come to your restaurant to have some good time with family, and getting mistreated because we “begged” to get a seat is totally unacceptable.

And on the swearing part, I have also got plenty of friends and we also call each other by names and all. But we will only do that considering the environment around us especially when there is elderly and young children and I think we all are matured enough to realise that unlike you just doing that in a busy restaurant with all the people in it assuming that the people around you won’t even understand. If you don’t want to change your ideology , its totally upto you and I respect your decision.

Most of the restaurants when they get a 1 star review, they like to learn from that and make necessary changes accordingly unlike you, who tries posting arrogant comments with the confidence that no one else is above you and claiming all the negative reviews are fake. Giving an honest review is not always fake. You have told me all the incidents that happened that day and you clearly know what was the real problem. The fact that you don’t even accept and realise your mistake blows me away. How can you justify that being the “Best Restaurant in Town”?.

Continue cooking more “flavourful” dishes and “stories” so that you can degrade an honest review and question our credibility. If it helps your business out, it’s absolutely fine for me and continue justifying your mismanagement and poor behaviour.

On the last note, if I were to give a piece advice to you it will be “treat others the same way you want them to treat you”.