Visited with my extended family. Took a long time to be seated, which is ok but we were completely un-acknowledged for a long time by any staff. There is no customer service, order at the bar which is fine. However, my son had some hummus and bread sticks plonked in front of him which looked really unappetising and the sticks were partially soggy, with no word from the waitress. He wouldn’t eat it.

I ordered pancakes, was given a quarter pot of syrup and so I politely asked the waitress for more when I could get her attention. She was completely uninterested and told me to go to the bar. Never in my life have I been told to go up to the bar or counter and deal with a food order issue before, particularly as the food had already arrived and would obviously, go cold.

No one asked us if our food was ok or if we needed anything during or after the meal.

In a rising cost economy, where I have to choose where to spend my disposable income wisely, I absolutely won’t be coming back to an establishment with no customer service whatsoever. Will give this a miss next time, or any other time for that matter.