Barry and I have been coming here, on average, once a week for past 13 years. Having once had an awful steak always have the sizzling gammon. Had never had a bad one and have recommended NP to a lot of people. Had given them an amazing review but not after my experience today. Last week, we came and had our usual, 2 sizzling gammons with soft eggs, pint of John Smiths and a large, best Chardonnay. Firstly, the eggs arrived hard. I mentioned to staff and they brought out 2 more, one worse than the previous. We accepted and continued with the meal. Unusually, the gammon was really salty. I mentioned this to “Emma” as thought they should know. She apologised and Sophie, the under manager, offered us a free drink which we declined as we were driving but she said “next time u r in, you can have the free drinks then. Today, we called in, ordered our food and asked for our free drinks. Unfortunately neither Sophie or Emma were in. I was subjected to an interrogation from the woman taking my order and then another woman. This was in front of other customers. As a regular customer, I am hardly going to try and obtain a free drink by deception. The second woman said she would check with Charles the Manager? Would he be expected to be told Shirley Gale would be coming in for a free drink? In the event, Charles sanctioned it. Would I come back after being treated like a criminal. Probably not and it ruined my meal. The moral of this story is that “if you r being offered a free drink for your next visit, give your customer a voucher so as they are not made to feel a criminal and cause them huge embarrassment” REPLY TO “Charles’s” response. Prior to this review, I have given NP 5 stars and updated several times with, in your own words, glowing testimonies. As a Level 8 Google Reviewer, I give honest, unbiased reviews unlike your dishonest, nasty review to attempt to counteract my negative review. I would remind you when I had a conversation with you about the stained upholstery in your establishment. Did I mention a negative review, no only a pleasant discussion. The sausages, only a jokey bit of banter. And, please don’t say I addressed your staff in a “vile manner”. A blatant lie, trying to justify the way they spoke to me. Having now read your 1⭐️ reviews, I see how you gloss over your customer’s poor experience in a very...
Read more2 stars only because they served decent mash and decent roast potatoes. The res was terrie. The beef was as tough as a leather belt, carrots done OK, broccoli was not cooked at all merely dropped into boiling water for 1 minute most likely forgetting to put it on the plate and thought they'd get away with it. Service was OK being seated nice and polite. Ordered food and drinks no problem food arrived asked if we'd like condiments to which we requested, then a separate waitress come to the table with them and just stood staring at us with them in her hands. Very rude. I think this may be because we'd waited about 5 minutes for salt, pepper and horse reddish sauce to arrive and found salt and pepper behind us and used that before our food went cold. Still not very polite at all. It seems each time I come here and give it another go things just don't get done right. Its really not that hard. Please management deal with the issues before people decide not to bother coming back and giving more chances. There's plenty other places to chose to spend our hard earned money and not made to feel belittled and be served sub par food.
Edit Sunday lunch had started again and its been a while since I've been. Decided to give it a go as if Sunday lunch is back on the standards have improved surely.... well sadly no! Food was awful! Where to start... brocoli overcooked and mushy, carrots rock hard, clearly undercooked. Green beans stringy and squeaky. Beef was awful, very dry and tough, roast potatoes very undercooked and very bland. Mash seemed like it was the packet stuff you get and maybe left under the heat lamps a little too long as the top was crunchy strangley. My partner got the beef on the bone, unfortunately that was extremely fatty and cold. Same issues with the "seasonal veg" my partner had hers swapped for the traditional beef dinner and has same issues as myself but hers magically came with stuffing which was missing on mine. We were compensated with 2 alcoholic drinks and left our food which again was very disappointing. Please address...
Read moreNosey Parker was the first place my partner took me 10 years ago. Due to pandemic, not been for a long time but called in for lunch last Thursday. Both of us had gammon, egg and chips washed down with a large Chardonnay and a pint of San Miguel. Superb and a fantastic price of £22.66p. Great life returning to normal. UPDATE: we come in, on average, once a week. Always value for money. Today, sun shining, Wednesday 8th May, and we bought our two dogs, Molly the 🐩 and Toby the Havachon🐶 for their photo shoot and sausage. We had our usual sizzling gammon, washed down with a Counterpoint Chardonnay and John Smith Beer. Ella took the photos of dogs and genuinely loves her job. Has been at Nosey Parker for five years and says they look after the staff which is nice to know. Sophie, who has just been promoted to Assistant Manager, is always very friendly. A note for the Manager: Great marketing for the photos of peoples’ dogs with their sausages outside. Ok if weather great. Barry and I are always away, in different parts of the country and frequent Greene King Pubs, many who welcome well behaved dogs inside. Surely, The Manager can get Greene King to splash out, put aside a corner, take up carpet, lay some floor tiles and put aside for the “doggy community”. He might be glad of the extra clientele this will bring in. I, personally, would rather see some well behaved dogs on their leads, than some badly behaved children running amok 🤭UPDATE: back again today 15th October 24. As usual, our sizzling gammon was great, never had a bad one. All members of staff are great but, in particular, Emma is a credit, always ensuring we are happy with our meal etc. and thanking everyone when they leave. Darcel, behind the bar, nothing is too much trouble even checking the % on the Chardonnays as I don’t wish to have 11% which has no depth🤭. Shame we don’t get a complimentary drink on every...
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