I recently dined at this restaurant, and unfortunately, my experience was far from enjoyable. The restaurant used to offer a fine dining experience, but it seems that they have recently changed their approach. They have increased the prices, cut down on food portions, and lost their appetite for customer service.
I ordered the kabab rice, which was priced at £10.90. To my disappointment, when the dish arrived, there was hardly any food on the plate. I was shocked to find that I had to pay an additional £3.50 for a small portion of rice, which I felt was quite unreasonable.
Overall, I have to say that this place is a complete rip-off. The food portions are minuscule, and the prices are exorbitant. The customer service is severely lacking, which makes for a rather unpleasant dining experience. After this disappointing experience, I can confidently say that I won't be going back...
Read moreReally bad service. I ordered an English breakfast with tea and although the breakfast arrived after 10+ minutes the tea did not. I went up to ask for my tea and was given it by a friendly but unapologetic waitress. The other waitress who brought my food and my friends drinks placed everything at the very edge of the table (not in front of us) and never once made eye contact or smiled. My friend also had to go up and ask for their juice as it did not arrive. The veg sausages were not good, they were made of peas and sweet corn and were more like cyclindricl rostis. The rest of the breakfast was standard. My friends breakfast was not particularly good as it included some sad grey looking eggs....
Read moreThe food was ok, but the service was so poor that I was actually gobsmacked.
We ordered 3 kids meals and weren't given the accompanying drinks, their mistake!
So we ended up ordered separate drinks for the kids 'juice' @2quid a glass for cheap concentrate juice, not even fresh.
When i looked at the recipe and menu again, I noticed the discrepancy. We were about to leave, so I asked the waitress, and asked if we could have 2 cups of tea instead. She said no extremely rudely ans almost threw 3 bottles of fruitshoot at me. That's the first time I sat upstairs or had rude service, I've only been going there 15 years when I'm in town.
Such a sharp contrast from the owner who is so...
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