The Philharmonic Dining Rooms — Restaurant in Liverpool

We had a night planned at the Philharmonic Hall and wanted to grab some food before we went, I had been the Philharmonic Rooms before, but only for a quick drink and was really impressed by the grandeur of it all. Having researched the menu before hand it all sounded tasty, so we chanced it on a Friday at 4pm. The place was rammed, customers looking round like headless chickens trying to get some direction from the staff, I approached the bar and asked did we need to book for food, the man struggled to grasp what I was saying, eventually he said 'no no walk in till 5pm, can sit over the, just not in the grand dining room as its closed'. Well 'over there' was to little side rooms with about 6 two seater tables in each, both packed. We spotted a table with no chairs and jumped on it before anyone else could get it, we hunted out 2 chairs and we were at least sat down anyway. You'd think the staff would be used to this level of business and offer more direction to customers, not everyone is a regular patron. Ready to order we went the bar, when I said I wanted to order food another staff member said 'ill need to check if that's ok', puzzled I waited and when he came back he said 'sorry we only do walk-ins till 4pm' stunned in amazement, after battling to get a table and already been told it was ok till 5pm, I asked him to check again, he came back and apologised at his mistake. As I was new to the pub app I got a free cider voucher (Yay, highlight of the visit!) We were squashed against a doorway, with people constantly going in and out, unsurprisingly it took a while to get our food, but when it did arrive it was hot and tasty, but the prices are premium for the portion size and quality so could only give 4* for food. We didn't have much of a chance to look around because there was just so many people, it was also incredibly hot in them side rooms, was melting.

Overall the visit didn't go the way id of hoped, I think it would be of much benefit to the venue if the staff offered more guidance and direction to customers who haven't visited before or who are clearly looking confused. We did get our food and it was good, it just would have been nicer in a more relaxed environment.

I would visit again, when I was able too during a more quieter day /...

Got it! Here’s a stellar review tailored for James and Joe at the Philharmonic Dining Rooms in Liverpool:

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Exceptional Service at The Philharmonic Dining Rooms

Dining at The Philharmonic Dining Rooms is always a treat, but what truly elevates the experience is the outstanding service provided by James and Joe. From the moment you arrive, they set the tone for a warm and welcoming atmosphere, making every guest feel like a valued regular.

James is the epitome of professionalism, effortlessly combining efficiency with genuine hospitality. His knowledge of the menu and drinks selection is impeccable, always offering insightful recommendations that enhance the dining experience. Whether you’re after the perfect pint or a dish that hits the spot, James ensures you’re well taken care of with a friendly and attentive approach.

Joe brings a fantastic energy to the room, balancing charm and attentiveness with ease. His ability to anticipate guests’ needs without being intrusive is a rare skill, and his enthusiasm for great service is evident in every interaction. Whether it’s a seamless order, a thoughtful suggestion, or simply a warm conversation, Joe’s presence makes the Philharmonic feel like more than just a restaurant—it feels like home.

Together, James and Joe create an atmosphere that keeps people coming back. Their dedication, professionalism, and personable service make The Philharmonic Dining Rooms not just a place to eat and drink, but a truly memorable experience. If you’re in Liverpool, do yourself a favor—stop by, soak in the historic charm, and let James and Joe take care...

Went here as a recommendation for the architecture and arts. Fair enough as that is the only + in this establishment.

We made reservations and right off the bat, the gentlemen who approached us for our seats looked like he couldn't be bothered, although he did show us to our seats. It was very very warm as well.

First encounter with the server was 30 mins after we were seated (albeit it was busy, but would've appreciated anyone coming to let us know). I went to the bar to just order (before the server approached us) and the barman asked if we reserved seats, I said "yes" and they said it will be table service because we reserved.

Our server was very pleasant and warm, but the service is slow. We ordered 1x appetiser, 3 drinks, 2 mains, and a dessert to which we asked to be brought out altogether (anticipating the wait time). The appetiser came out first, then the rest with the dessert. Dessert which was meant to be warm was cold, seemed like it was sitting out for awhile and brought out together with the mains (which was fair enough since we asked -- but the appetiser was served first?).

To be fair to our server, we did see her take orders, then make our drinks -- we were joking between each other that she's probably also the one making the meals etc lol

But yes, not the best experience. The old fashioned was super sweet, the duck croquette was really sweet as well...