The Irish House — Restaurant in Liverpool

Title: Unfortunate Experience at The Irish House

Rating: 2/5

Tonight, I had an unpleasant experience at The Irish House that left me feeling confused and frustrated. As a 55-year-old individual with no criminal record or history of violence, I had hoped for a pleasant evening, but unfortunately, things took an unexpected turn.

Upon arriving at the venue, I was in good spirits and ready to enjoy the night. The dance floor was lively, and I actively participated with positive energy. To my surprise, at 9:20, the manager instructed the head doorman to escort me off the premises. The head doorman, who had no issue with my behavior, seemed equally perplexed by this decision.

I must emphasize that I was not involved in any violent or disruptive behavior. I am a law-abiding citizen who simply wanted to have a drink and enjoy the atmosphere. Therefore, I am at a loss as to why the young manager found it necessary to remove me from the establishment.

This incident has left me feeling bewildered and disappointed. I firmly believe that the manager's actions were unwarranted and lacked proper judgment. As a paying customer, I expected to be treated fairly and respectfully. It is disheartening when a venue fails to uphold these basic principles of customer service.

Despite this unfortunate experience, I plan to address the issue with the upper management of The Irish House, which I believe is associated with JSM. I hope to have a meaningful conversation with them to understand the rationale behind their manager's decision and seek a resolution.

In conclusion, my experience at The Irish House was marred by the questionable actions of a young manager. While I acknowledge that incidents can occur, it is important for establishments to handle such situations with professionalism and fairness. I sincerely hope that the management takes my concerns seriously and works towards improving their customer experience for others...

Am absolutely appalled how my just turned 18 year old was treated by the bouncers last night as he was waiting for a taxi to go home just after 12 he was stood there with his female cousin after she treated him for his birthday to a concert when one of the bouncers aggressively pushed him saying he needs to move away from outside as he went to walk away towards his cousin he was then jumped by four of them leaving him very embarrassed as he was actually saying what have I done my son is not even a drinker and is no bigger than a bloody grasshopper for these four men to head but him and put him on the ground am disgusted witnesses of this incident seen it all that he actually didn't do nothing I will be taking this further as some one has actually got video footage too sort your bullying bouncers out...

I visited this establishment, on the the (30/09/2023) With some friends and its a nice place. we where really enjoying it. Unfortunately, I noticed a couple of times that 1 of the bar staff was profiling, a friend of mine at first I chose to ignore it but. Then when I went to the bar? I got refused a drink. when I asked why the bar staff member just kept looking over at my friend, and said you and your friends have had enough. I want you to leave. I mean, come on this day, the age. There is no place for (RACSIM). I told the bartender that I was going to leave a review. And he said he don't care. Make sure and put his name on It, and then told me that his name was (Patrick) personally. I don't think it's good for business. And it's a shame that a really nice time...