Abu Afif Edgware Road — Restaurant in London

This was my first and last time going to this place! I ordered a falafel sandwich, because I had been craving falafel all day, and i’m iraqi and I heard this place makes a good iraqi falafel sandwich. Unfortunately I ended up having the worst experience, i don’t know if it was the workers or this is just how they make the sandwiches there! First of all, the bread was cold, second, the falafel wasn’t freshly fried (what place doesn’t immediately fry their falafel??) it was so cold, and it had white spots on it… which I assumed was mold because no falafel should EVER have any white spots in it! It also tasted so off, which was the reason i decided to inspect the falafel and it led me to seeing the white stuff! I went and told the cashier about it, hoping they made a mistake and they can remake me a sandwich or at least give me a refund, but instead he didn’t do any of that! What place doesn’t refund you or remake your food when you’re not satisfied?? This was handled very badly on their end, and if this is truly just how they make falafel then they should take it off the menu, because you truly ruined my night! As iraqis falafel sandwiches should be the no. 1 thing...

Me and my husband went to this restaurant for the first time today. He ordered mixed shawerma plate( it came with hummus, flat bread and veggies with pickles on the side) he loved it!!! The portion was perfect for him. I ordered lamb shawerma wrap, and it was way delicious!! especially with Thier bread!! It changed everything 😍 The meat was well done ♥️😋👌🏻but still juicy N mouthwatering!! Not oily at all Al Hamdulilah (which what I was really afraid of).

We also had konafeh 2.5 £ + makrotah (dates pastry) 15£ per kilo. Which is really expensive to be honest! But we took half kilo.

The prices of the meals alone compared to portions are wonderful. I hope they keep it the same. Cause we'll definitely come back.

But wishing for more variety of middle Eastern food or side dishes Like( Taboleh, soups, vine leaves, yogurt with cucumber...ect. to add with our meals. Especially...

Terrible customer service, I walked in and there was no one so I've made order and paid as I was waiting for my order two persons walked about 10 minutes after me and they got served before me which I was not expecting but obviously if you don't speak their language which is Arabic you will definitely get Terrible treatment by their customers service, then I've asked the person who's normally takes order at counter he told me that it should be ready in 2 minutes but it took about 15 minutes to get my order. Honestly if I could give them 0 star I would because that's what they deserve, disappointed and I would never go back there, and I would suggest you to avoid this so called restaurant because they would disrespect and treat you badly if you don't speak their language which is...