Adana Green Lane — Restaurant in London

What a disaster - booked for delivery online at 15.23 to arrive 17.20. The restaurant was taking pre-orders. Believe I have eaten here years ago and it was decent (not as good as Cemo across the road which sadly closed) so we were so happy to see they deliver.

They called at 15:30, I called back 15:44 and a lady answered and kept saying hello (not actually stating where the hell she was calling from like she was at home and at this point I did not know it was the restaurant and ended the call). She only called the one time at 15:30 and left no messages, did not reattempt to call.

I have now called them at 17:35 and a man in the background said "no, no deliveries today". I asked why they took my money and not cancel the order as I have no dinner prepared and they proceeded to say they called - the one time when it went to voicemail and they did not know how to leave a message. I asked how will I get my money back and the man said to "cancel" it and I will be refunded - I said I used their website, and he insisted I could request a refund and rushed off the phone saying to call back if I need any help.

Anyway I called back because their website says to call them with any issues and no option to cancel (you'd think they would know this about their own site). He said he would call me back, over an hour later I called for my money and he said he is on hold to a company and will call me back. He finally called back at 19:10 to say the order has been cancelled. I then saw an email in my junk folder saying my order was delayed and due to be delivered at 17:45 - so they literally have seen the order, accepted it and not bothered to make more than one failed call to ensure their customers know they are not getting their dinner from there. Maybe they think people order from multiple places for bants and chance their food coming.

We don't usually order in so this was one we worked up for, we are taking this as a blessing because we believe everything happens for a reason and we were saved from anything that could have gone wrong; food poising, lack of quality; cold delivery, etc.

Only plus was the issue was resolved on the same day and I did not need to come out in the cold to drive around 5-miles to collect my money in person, especially as I then had to cook a full meal for a very hungry husband and child!

Looking at the reviews, I can see how downhill it has gone - good luck...

Eating at this extended rebranded Turkish restaurant after a long time. Moved out of the area, but had to come back after being disappointed with so called authentic Turkish restaurants. This food here has made it worth the travel. I tried their Chicken Adana, O my, the flavours blew my mouth. The Lamb chops were thick juicy tender. The lamb ribs was juicy tender and advice all the fat was perfectly rendered. My wife could only eat 2 chops and she was full. I'm not surprised the restaurant is busier then ever. The food with is limited menu maintains the quality in taste. I'm looking forward to coming back again soon.

This is a hidden gem in Ilford. My family's favourite Turkish restaurant. This newly opened restaurant is surviving on returning regular customers. In addition to Just Eat they also do free delivery and offer discount for collection. Recently took my sister and her husband to eat at Lokanta. My brother in law said Wazir is rubbish compared to Lokanta. The food here is prepared fresh after ordering, so expect to wait if eating in. Choose how well you want you meat cooked. The free bread and salad is fantastic. If you want the full flavours of the...

We went there yesterday after seeing such a high rating on google.

Turns out this was a disaster. This restaurant is not authentic turkish. It is run by two bangladeshi brothers Ali and Salim who claim they have worked previously in Turkish joints and know Turkish food better than Turks.

Coming to food, we ordered lamb adana and chicken shish wrap.

Ali claimed that they hv infused fusion in turkish food which he thought was bland. Salient features of the disastrous experience include:

They made the traditional chilli sauce taste rather wierd by adding some asian spices. I am asian myself - and it tastes very achari (pickly) - as such it was a complete shambles. They put spice on the bread (chilli flakes) and fried it on the grill. Instead of getting crispier it became soggier… this was awful. Final nail on the coffin was that the chef (Salim) tossed the red cabbage with garlic and chilli, trying to make a turkish infused coleslaw (my best guess) which was put in our wrap, making the overall taste atrocious.

And to top it off paying 8 quid per wrap, was an absolute rip-off. Your corner chicken shop can do better wraps for a fiver!!!

Avoid this at...