Costa Coffee Ilford 1 — Restaurant in London

Your Costa staff coffee barista Hassan has an excellent customer service and always delivers great service with a warm welcoming friendly smile Mash’Allah May Allah bless all your other Costa coffee baristas abundance Aameen and great success to them and Costa coffee Insha’Allah

All your other coffee baristas are always also so amazing, friendly, warm and welcoming too Mash’Allah don’t remember all their names

Look after yourselves guys 👍😃you’re doing amazing Masha’Allah

hi good afternoon👍😃, I hope your all doing well and keeping well. Costa being my most favourite cafe and especially their amazing, wonderful, ever smiling, warm, friendly, staff with great customer service makes me want to say so much about them all first of all all of you are doing fantastic and splendid job, you guys are so hardworking, confident and always come up to the customer's expectations. Your hot drinks, cold drinks and food and dessert everything is up to the mark scrumptious food and delightful hot drinks.You guys are so smart, well spoken, soft spoken, polite, communicative and lovely people. you guys are the foundation of costa. I would love to name all of you and all your branches are amazingly fantastic including all the staff but just to name a staff member of your ilford exchange mall branch his name is 'Karan " he's a very warm, friendly ,smiling, helpful, communicative, witty and hardworking member of your staff he try to bring a smile on his customers faces and makes them feel at home and welcoming he's very good and is quick, fast and doesn't disappoint you at all. God bless you and all of you guys

take care guys your all amazing God bless you all have a wonderful week ahead! kind regards

Momina

Hi guys I would really like to add two more members of Costa, Venkata and Zahra. They are fantastic members of the Costa coffee family, as warm and friendly and communicative and ever smiling. Very cheerful and helpful as Karan. Guys I really don’t know the rest of the Costa coffee family members as I would really love to add their names too. Venkata, Karan and Zahra super stars! Zahra i saw in the other Costa coffee shop in the exchange mall Karan and Venkata are on the other Costa coffee shop of the exchange mall. There’s another lady she looks English or European but she’s very cheerful and friendly too very helpful too. Have a great time guys you all are super stars and keep up your spirits don’t lose your confidence and charm Sumaiya and Zahra are very warm friendly and ever smiling always treating with such warmth and making everyone feel at home and comfort hats off to both Sumaiya and Zahra

Very warm,smiling, friendly, hardworking, welcoming and helpful and supportive service. Beautiful, cozy, comfortable, well lighted, beautifully decorated environment and atmosphere. Yummy breakfast and tea a beautiful fusion of food, desserts, hot drinks. Very accommodating and extremely polite and nice 👍👍👍👍👍👍😃keep it up guys, your doing great.God bless you further more achievements and success and happiness good health.

Take away, delivery service perfect too👍😃 Hats off to the staff for their effort and patience when dealing with everything including customers, delivery drivers and take away orders. A highly demanding job !!!! Well done good job 😃👍👍👍👍👍

The newest member of the Costa coffee family Aziz and Dhay are amazingly, awesomely cool, friendly, welcoming, hardworking, polite, witty, sweet and very helpful and supportive, towards each other, as a good team and also towards everyone who comes to drink their delicious hot drinks like: coffees, teas, cold drinks like, frappes, lemonades, bottled drinks. The atmosphere they create is very comfortable, communicative, welcoming with their lovely personalities, as well as the way they keep themselves so smart and presentable. Guys you are amazing, just keep doing that amazing job you guys are doing. May Allah bless you both abundantly with all the success and achievements, good health happiness and peace.

Kind regards best...

I want to document an counter I had today. I purchased a takeaway of a hot Mac&Cheese from this ‘franchise’ Costa. After I paid and my meal was put in a bag, I asked the server for a fork- to which they responded they can only give a metal fork- which requires me to eat in. She said words to the effect of “we don’t do plastic cutlery anymore, this is law”. She repeated this statement multiple times- as though I am not aware of the law. I responded, I understand this- but as a Restaurant who serves takeaway hot food- you have responsibility to source disposable cardboard/wooden cutlery. She continued with the same statements of “this is the law” multiple times. I explained to her that I understand what the law is, but “how will those who purchase hot food eat outside?”. I reluctantly accepted the metal fork which required me to eat in, whilst giving it she said “so you should’ve said you wanted a metal fork in the first place”- attitude in effort to look cool in front of the other customers. As I gave her the fork back, I asked for her name as I wanted to provide feedback for her service to the management. She offered her name and I walked away. She yelled asking me to come back and said words to the effect of “I want to take your name also, because I don’t feel comfortable with the way you made me feel and even the other customer mentioned if I was okay after you spoke to me. I already told you why we don’t give plastic forks out, we have a rule that can ban customers from coming here”. I said “why do you want to take my name? I spoke rationally and did not once say anything verbally abusive”- this would be unacceptable. I asked her again why can’t a restaurant offer alternatives like cardboard/wooden forks- which I obtained from a different costa recently. She finally said “because we are a franchise, you can complain to the management if you want that to change”. She did not offer an adequate and rational explanation as to why paying customers can’t eat with cutlery outside. I as a paying customer just want to know why can’t I have cardboard/wooden cutlery- I don’t know why the server just couldn’t be candid with me. I wouldn’t have purchased the meal had I known I couldn’t eat it outdoors in the first place. Also, the mention that I can be blacklisted from this restaurant for making her feel uncomfortable for asking a genuine question- this I consider a threat, and I will be escalating my complaint to head office. I have been supposedly blacklisted from a costa for asking for disposable cutlery. Even questioning is an...

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It is difficult to find real-life examples of perfect competition but there are variants present in everyday society.

Able to enter or exit without barriers, have perfect or full information, it is a real world market that is entirely influenced by market forces. It is the opposite of imperfect competition, which is a more accurate reflection of a geographically current free market structure.

Wastage of resources. In theory, there should be little to no wastage of resources as they are efficiently distributed, but in the real world that isn't always the case. Most firms value profits over efficient processes and this results in waste of resources.

Scarcity, Any change in price causes demand to be affected and resources to be rationed amongst the people who are willing and able to pay.

The invisible hand refers to the unobservable market force that helps the demand and supply of goods in the free market reach equilibrium automatically.

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