Deserie Restaurant — Restaurant in London

We have been going to Deserie restaurant regularly for many years and booked in advance for a 60th birthday Sunday lunch for 5 people. Having been there many times before, when making the booking we had asked the owner for a table facing the window and for a bottle of champagne for the birthday celebration. We arrived a couple of minutes later than our 2 guests and within 5 minutes of our booking time and the table we had been given was not one near to the window but was next to the wall. We were told that the window table was not available despite the fact there was an empty table facing the window, which remained empty for at least the next 2 hours. The restaurant was not busy, only about 25% of the tables occupied when we arrived and about 50% of them by the time we left. The champagne which had previously been requested was not on the table for us and we had to request it twice before it was brought to the table about 10 minutes after we had arrived. Our daughter then had to wait a further 5 minutes for still water to be brought to the table despite having asked the waiting staff for this on 3 occasions during the 15 minutes since we arrived. Food was good but the whole experience was disappointing, especially when they asked for us to give up the table where we were sitting when we had only just been served with after dinner drinks because they had a large party due to arrive. We moved to another table, finished our after dinner drinks and asked for the bill, only to find that we had even been charged more than £7 (plus 10% service charge) for the small one portion piece of birthday cake which most decent restaurants would have provided without charge. The total bill came to nearly £90 per person and was not worth half of that amount. This restaurant used to be good value for money, but for the last 4 years has become all about fleecing the customer. A good bottle of wine was £16 to £18 per bottle in 2020, but now even their mediocre house wine is £25.95 (+10% service charge) and for anything decent you have to pay nearer £40 per bottle, plus 10% service charge. Could not believe the lack of interest/effort for our special occasion, particularly from the owner who has known us for more...

is an absolute gem! From the moment I stepped into the restaurant I was greeted with warmth and genuine hospitality.

The menu at Desiree Greek Food Restaurant is a culinary delight for anyone who appreciates authentic Greek cuisine. From traditional Greek mezes and mouthwatering souvlaki to classic dishes there is something for everyone.

The quality and freshness of the ingredients used in each dish are evident in every bite. The flavours are bold, vibrant, and perfectly balanced just as one would expect from true Greek cuisine. The portion sizes are generous, ensuring you leave the restaurant completely satisfied.

One standout dish that I must mention is their lamb and chicken souvlaki. The succulent and tender pieces of marinated perfectly grilled to perfection were simply divine.

The service at Desiree Greek Food Restaurant is exceptional with a team of attentive and knowledgeable staff.

To complement the outstanding food and service . The zivania traditional drink offer the perfect accompaniment to your meal elevating the overall dining experience.

Whether you're seeking a romantic date night a family gathering or simply craving authentic Greek flavors Desiree Greek Food Restaurant is an absolute must-visit. The ambiance food and service all come together to create an exceptional dining experience that will leave you longing for more.

This is an outstanding establishment that truly captures the essence of Greek cuisine. From the warm and welcoming ambiance to the delectable flavors of their dishes every aspect of the restaurant is superb. I cannot recommend it enough for anyone looking to indulge in a truly memorable Greek...

There is no question that the food here is prepared and served exceptionally well but I just had a very disappointing experience in order to try and book a table with the lady over the phone. First I was told they had no tables but then if I came early enough I could get a table for my friend and I. Then I was told "no you cant come because Meze takes too long." Okay, so then I requested that we could order mixed kebabs at the table which was acceptable, then told 30 seconds later no kebabs take too long as they need the table for 7pm. 1hr to cook kebabs? sure if you need to slaughter the animal on site I can understand the timeframe.

I understand this restaurant is highly desirable on a Saturday night but don't tell a customer that he can have a table if they eat something that is quick to make and then back-pedal and tell them they cant have the table. Just tell the customer "We are not taking any more bookings for tonight, may we book another night for you and your friend to come and see us?" instead of opening a negotiation with the customer.

Am I expecting too much or is that service only reserved for central London restaurants? Like I say, great food but book a table in advance to avoid the grief I have just had to endure...