Sadly the extremely poor sevice has let down the hardwork of the sushi chefs. We arrived at 2pm to be told that the restaurant would close at 3pm. Despite having an hour to dine, they were inattentive. I went to the till to order because it was our first time there and neither waitress came to our table. After ordering, every other table received their dinnerware and chopsticks, along with their drinks before their food. A couple who arrived after us received their food before us, prompting me to ask where ours was after they finally brought our drinks over. The white female, who took our order, eventually brought our food over but there was no cutlery or crockery so she picked up dishes on display at the counter and plonked them on our table. No manners, no smile or use of customer service. Her attitude made me feel as if I should be grateful to her. If she was the senior member of staff, she seemed more concerned with take away orders than us. She didn't apologise or say anything. The other, black waitress, later came and aplogised when I asked for the bill. She gave a 10% discount but sadly the experience is a big part of the rating when dining out. I wouldn't recommend this restaurant because of this. The sushi is delicious but the terrible service leaves you disappointed and angry before you even taste their food. There are many restaurants in Cockfosters, with incredibly high standards, and sadly this one is not on that level. I won't be going back and suggest that training is provided for the waiting staff. They lacked energy and basic...
Read moreDelectable food Distinctive service Warm environment Friendly and respectful staff. I came to know of this restaurant from online live streaming with Chef yogiMohan. I absolutely luv the work environment he has with the staff, the quality of the suchi and other food they make, also the artists display in presentation. Yes, of course I certainly wanted to taste the delightful suchi and jumped at the 1st chance even though the travel was long, it was definitely worth it. The plesant staff, environment and attentive care they give was uniquely appropriate. The meal was beyond delicious, usually I have alot of sauce or dip whenever am eating suchi, however, the way these were prepared all you needed was a little dip ofnthe soysauce to enjoy each bit. Without fai everything was fresh, crispy. Palette pleasing, art to the eyes, bursting with fragrance of just wanting more. There were dimensional levels of texture to each chew from crunchy, smooth creamy, and fireworks of explosion with the Salmon Roe. I am most certainly returning for my Nephew to have this wonderful experience whenever he visits UK. I do highly recommend this Sushi bar to all those who wants a quality suchi meal. There is a wide menu for those who prefer other Japanese options such as salads, soups, cocktails, Sashimi, Nigiri, Katsu meal and Teriyaki...
Read moreFabulous location and idea, no kids menu, not child friendly, a lady had to make a grownup chop sticks out of napkins, children nearly injured them selfs, making restaurant child friendly and safe is mandatory and absolutely insane that no child menu in a heavily family populated area no wonder they are empty during the day.
Back toilet area looks bit dirty, there was a man smoking who appeared to be a chef with doors open next to the toilets making the whole area smell of secondhand smoke, not to mention the thought of my chef who made my food has spread cigarette smell on my food that I eat.
Ordered grownups ramen for kids never new that breaded chicken is mixed into ramen who does that?? You grill the chicken instead! breaded chicken tasted like soaked bread in a pot
Ramen was full of oil and spices, had loads of cabbage, why mushrooms confused?!? which made ramen taste awful such a beautiful dish ruined
Ramen should consist of fresh noodles, fresh vegetables stacked nicely on top not mixed in, with options of grilled chicken and steak nicely sliced served to enjoy
Something to think about to make this place better as it could be amazing…..
However staff at the front was amazing polite
My...
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