'Once bitten, twice shy' sums this place up for me. Coming in for a bite of breakfast was a decision I've come to regret. Seriously, if you have the opportunity to go elsewhere, do so. The bacon was like shoe soles, the black pudding deep fried so it was akin to an extra crunchy soft centre biscuit and the "premium" sausages like tubes of mushy plastic. The Hash Brown's and Beans were as you would expect from a low cost catering pack. One breakfast plus a Bagel with Bacon and one drink for £16 caught me off guard.
It was only after paying that we spotted the Panini and Drink offer for £5.99 or a Jacket Potato and Drink for £4.99 which...
Read moreAppointment led me to going to whips cross, decided to grab some lunch on my exit.
James delivered great customer services to an elderly man, he listened to the gentleman speak and engaged with him briefly listening to the reason for him to be here, asked for his name and bid farewell using his name.
I was in awe as of late most shops do not engage and interact with customers like this any more.
When it came to my service he was courteous and polite and used manners!
This is kind of customer service needed in all stores / shops and should be highlighted for excellency by his...
Read moreBought a packet of biscuits for my very sick friend. Turns out they're out of date! Went back to ask for a refund. The rude staff (named Camilton) refused the refund accusing me that I've brought the biscuits from somewhere else?! Unnecessarily hostile and very unhelpful, at the least. I never got my money back, forget about an apology. You'd think the food being sold in hospital would be safe. Well not in this shop. Avoid, buy food from a supermarket on your way to the hospital. You'll...
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