Faanoos Restaurant — Restaurant in London

We ate in for our first time last night. The food portions were heaping, we had a starter and mixed grill for two with a side of bread, pot of Persian tea, beer and were so stuffed walking home was a lot.

The atmosphere is charming: lots of oil paintings, posters and gorgeous textiles, a heaving shelf of old ceramic pots, walls done up in wattle and daub that made us feel like we were in a Persian village rather than East Sheen. The lighting was low and music not too loud.

The staff was slammed as clearly this place is well loved. Sadly, a very entitled woman made an embarrassing (for her) scene because she had to wait for her take away order. I ask her: What do you expect from a small and popular restaurant on a busy Friday night?! She loudly complained her order is always wrong… but on that logic, why does she keep coming back?! Clearly the food is worth it to her, even though she acted like a petulant toddler for all to witness. She should have gone to papa John’s for the wait she desired. Or maybe got herself a ready meal from Waitrose. Or even Order take away like a normal person on Uber Eats or Deliveroo. You can even call it in ahead of time. Sheesh.

The price for two, with drinks and 2 courses was £61. I think nowadays that is a reasonable date night meal. 4 dishes total and 4 drinks.

My husband and I left happy and felt more bonded than we have in a long time. It was an...

This restaurant used to provide a good service with reasonable food. I just took out four meals last weekend home but I was much disappointed. The quality has degraded, and quantity was not up to how it was in the past. I requested to put the rice aside from Kebabs, which they kindly did so but when I got home I realized they had put together four portions of the rice into two containers and to me that was equivalent to three portions rather four. When called the restaurant they kindly appreciated the feedback and offered complimentary dishes next time but refused to deliver what I paid for on the day when I had guests at home and the excuse was they had no-one to deliver! Such a disappointment. Overall, Jujeh was good but Kubideh was lower than expectations. I’m not sure if I buy from here again unless there is a step change in quality of the meal...

Ordered kebab koobideh and got the smallest, burnt and charred koobideh’s I’ve ever seen. They also gave me a minuscule amount of rice, half the container is empty!!!! I rang them to complain about the rice and they told me that this is an ‘English portion of rice’ and that they ‘give more rice if you put in the notes that you are Iranian’. They hung up on me, terrible rude staff. The food also took 90 minutes to arrive and was barely warm. If I could give one star I would, stay away and save yourself from disappointment and wasting your money.

Also the kashk and bademjan has no kashk or sautéed mint or onions on it!!! (An important element of the dish). It’s also...