Farm W5 — Restaurant in London

This place does fresh sandwiches, salads and wraps. Wide variety to choose from and has a good veggie option. I ordered a falfel and aubergine wrap. It came with a side salad but it was just a few leaves compared with what my friends had. Also disappointingly, my wrap didn't come with aubergine. So I took it back and asked where the aubergines were and they said it was supposed to be aubergine yoghurt and said they should've made it clear when I ordered (even though the yoghurt just tasted like plain yoghurt to me). In the end they gave me a few pieces of aubergines from the salad counter. The falafel were nice and the plain yoghurt went nicely with it. The separate aubergine were nice too. In the end I noticed one tiny piece of aubergine at the end of my wrap. So I think it was meant to include pieces of aubergines in there but they just forgot. Had they included them in the first place and gave a salad which contains more than just a few leaves I would've given...

Went to get lunch with my partner as we were meeting another couple for a double date.

I'm usually a regular so was shocked by how rude and abrupt the staff were today. Frustration from the server when trying to request for the pick and mix lunch bowl to be warm... huffing and puffing. Yes it was busy but do not take your stress out on customers.

As we arrived first, the couple we were meeting had gone in after us to get food and had the same experience. Even mentioned to us how rude the server was when they met us. Maybe they were having a bad day but still - do not treat paying customers like that.

Such a shame as the food is good, but service was shocking. Won't be going back.

Reading through some other reviews I am noticing the issue with rude staff is a common theme.

Will try Beehive cafe few doors down for natural...

Fantastic little place. Really lovely staff with a great vibe. The bread is absolutely delightful with a real rustic feel. Doesn't matter what filling you get, you will not be disappointed. I had some smoked salmon in mine. my friend had the vegetarian option.bith awesome.

Always be sure to check the special menu as they can sometimes have great options. My friend enjoyed the spicy potatoes with chicken in a wrap very nice!!!.

We all had a smoothie. I opted for the immune boost. I always try to have something with ginger once a day. Did not let me down very tasty. Have to add that the salad dressing was really scrumptious.

Will be coming here again...