Farmhouse Pizza — Restaurant in London

Shameful customer Service - Our Family have been a regular customer of this place for a long time, but no more - tonight ordered our last Pizza from them (Cheeky chicken, which is just Chicken and ham, supposedly). What first seemed odd was that the Pizza turned up 10 mins after ordering - how can you make the Pizza (from fresh as they allege to do so), cook it and then have it delivered all within that time frame..? it could have been a re-heat job! As soon as we opened it, it didn't smell right, didn't look fresh and then when we tasted it we couldn't taste any chicken or ham or anything except a sort of recycled fatty aftertaste - didn't even swallow the one and only bite I took, it was utterly inedible so went straight in the bin. I called them to explain expecting they would offer a replacement apologising for my bad experience. However the Manager just wasn't interested in any redress, trying to explain away the taste and said he could only offer a replacement if it was the wrong Pizza, but if we had a the wrong pizza, I wouldn't have minded if it tasted nice - but this is worse! What has happened to proper customer satisfaction? Very despicable taking peoples money and not offering a decent service! BEWARE, YOU HAVE...

Absolutely terrible customer service. I was not given the garlic bread I paid for, they said they would remake the whole order but instead made us wait for them to bring just the garlic bread, so food was cold! when I was greeted by the delivery man I was told I was lucky they were delivering food. When I rang back to tell the restaurant what the driver had said, he agreed and shouted down the phone at me saying I do not deserve to eat their food, which was not nice at all, pizza too doughy, not enough tomato sauce, garlic bread same as icelands. Will not be going...

Tasty pizza. Made to order for collection. Piping when collected. Whole family loved the taste.

Staff were friendly, talkative and the pizzas was ready when I arrived to collect. 10/10 on service.

Pizzas were really delicious 10/10 for those too. We had a pizza with sweetcorn, mushrooms and jalapeño peppers. Lovely stringy, melt in the mouth cheese and freshly made pizza. Would order again.

Great value pizza. Sizes are really good...