German Doner Kebab (GDK) — Restaurant in London

I visited German Doner Kebab in Feltham today (29/09/25) and had a little hiccup while placing my order at the self-service screen. The screen froze mid-order, the payment went through, but no order was received or printed.

Understandably, I felt frustrated at first… but then stepped in Mr. Rashid – the Duty Manager. 🌟

Mr. Rashid calmly explained that since the store never received the order, the payment would automatically be refunded by the next day. He reassured me with such patience and kindness that my frustration simply melted away. To my surprise, he even offered me a complimentary beef spring rolls – not because he had to, but because he genuinely cared about turning my evening around.

👉 Coming all the way from the Midlands for just a week, Mr. Rashid didn’t treat me like just another customer – he treated me like a guest. His polite, gentle and patient manner reminded me how much of a difference true customer care can make.

What really stood out was that it wasn’t about the free spring rolls – it was about his attitude. That warmth and professionalism made me feel valued. I’ve had a poor experience at another GDK branch in Edinburgh last year, but this visit to Feltham completely changed my perception of the brand – all thanks to Mr. Rashid.

⭐ 10/10 for Mr. Rashid! He is truly the backbone of the store, a shining example of leadership, and a person who genuinely makes a difference.

If anyone from German Doner Kebab HQ is reading this: Mr. Rashid deserves a raise and recognition for his dedication. People like him don’t just manage a store – they build trust and loyalty.

👨‍👩‍👦 To Mr. Rashid – from the man in the black jacket with my wife and son – thank you for making our evening special. You turned what could have been a disappointing experience into a...

Radhika Made My Day at German Doner Kebab, Feltham

I don’t usually leave reviews, but I had to make an exception after my visit to German Doner Kebab in Feltham — all thanks to Radhika.

I walked in after a long day, just looking for a quick bite, and honestly didn’t expect much beyond the usual. But Radhika completely changed the mood of my evening. She greeted me with such genuine kindness that I instantly felt at ease. You could tell she cared — not just about getting the order right, but about making sure I felt welcome.

She was calm, collected, and attentive, even while the place was getting busy. When there was a small delay in my order, she came over to let me know personally — no fuss, no excuses, just clear, respectful communication. It’s rare to see that level of service anywhere these days.

It’s not just about good food — it’s the people who make the experience memorable. Radhika brought real heart to that shift, and for that, I’m grateful. She’s the kind of person every business needs.

Thank you, Radhika — you turned an ordinary visit into something special. 🫶🏼 She is the main reason I will be coming back to GDK a strong foundation of...

Title: Exceptional Service at GDK Feltham - A Shoutout to Radhika!

I recently visited GDK in Feltham, and I was thoroughly impressed with both the quality of the food and the level of service I received. The atmosphere in the shop was warm and inviting, making it a perfect spot for a casual meal. However, what truly made my experience outstanding was the exceptional service provided by Radhika.

From the moment I walked in, Radhika greeted me with a friendly smile and was incredibly attentive throughout my visit. She was knowledgeable about the menu, offered great recommendations, and ensured that my order was prepared exactly as I wanted it. Her professionalism and genuine care for customers were evident, making me feel like a valued guest rather than just another customer.

The food at GDK Feltham was delicious, but it was Radhika's excellent service that stood out and made my experience memorable. She truly went above and beyond to ensure everything was perfect. I highly recommend GDK Feltham for anyone looking for great food and even better service. Make sure to ask for Radhika – she will make your visit one...