Istanbul Kitchen — Restaurant in London

Very disappointing. Took 2 friends here with us, unable to get in our normal choice of restsurant, thought we would try it out. Having lived in Turkey, and my hubby is a Turk and a chef, we were excited to get some good food. First waiter ok, then another took our food order. Very loud in there, not ideal for a romantic meal, or a quire place. Bread, salad, dips etc brought to table, all very nice. Then came mains, 2 had ordered combination dish of chicken shish and adana kebab. What came was lamb shish and adana, not big worry, but order was wrong. Both didn't eat the adana, it was bland and very get dry. One other in our party had combination of chicken shish, and donner, this was ok. Mine, I ordered chicken Govec, this cooked in a earthenware dish in a oven, was to gave onions, aubergine, peppers potatoes inside. When it came, it was in a ceramic dish, not oven cooked, but pan fried, peppers, onions hard, not cooked enough, chicken ok, but totally tasteless. On their menu they have chicken tava, which us a pan fried option. When waiter called over by husband, as I said us a chef, and cooks these dishes, mentioned about my meal, we had ro laugh, he said yes mine was govec (not) as it has aubergines in? Didn't want to know, also was mentioned dryness of meat etc. So, I ate the chicken that's all, though tasteless, no sslt, pepper, seasoning in the Dish. The 2 adana kebsbs left also, requested doggie bag, our dog though has since appreciated the food from there 😄 Our guest were paying bill, a thank you to us, for staying at our home etc. They refused to pay the service charge. We will not visit again 😒 If you have not eaten these meals before, you may think they are ok. Who knows! But it's first time In 35 years I ever been so disappointed eating Turkush food. Husband was disgusted with it. Can't tick below, the what would we recommend, as nothing we ate was that...

Absolutely disgusting service. Due to a police incident that happened at the restaurant hours prior to us attending our table was left for over 45mins with no service - no one came to take our order / drinks / starters. We then waited over 40mins for food - the waitress did not take our order correctly and only came out with 1 family platter for a family of 10 when we asked for 2. We then had to wait another 40mins for the 2nd platter which was substituted with chips rather than bulgur/rice and was asked to pay additional for the chips. Manager came out and said "we spoke too much" and we should be happy as their kitchen is "busy". Other customers were seen going up and paying for their bills because no one came around to take payment after they had waited for 30mins plus. When we asked for water we were told to take our empty jug of water to the bar and refill ourselves. Took the waiter another 20mins to bring us back the water. Customers were being told to share tables with walk-ins and would randomly make shift tables in the middle of people eating. When this restaurant first opened it was great but seems like it is under new management- the quality of food is disgusting. Meat was dry - wings were burnt - doner was dry and overcooked and food was cold as if it had been sitting on the counter. Turkish tea was too strong as if they just topped it up with boiling hot water.

Overall waited so long for food we had to leave due to parking and packed food away in containers. Was compensated with a tiny portion of Baklava. Annoyed at myself for paying the bill but definitely would not recommend. There are definitely better Turkish restaurants in Bexleyheath area which are so much more worth it! So disappointed by it all as even though the service was embarrassing we still showed them nothing but respect to be told "we talk too much" when...

The attitude and hospitality of this place is substandard, I have been treated with more respect in a franchised fast food restaurant.

On the the occasions I have been here I have been talked to by staff in an unwelcoming way, dismissive and outright rude fashion, They utter incoherent remarks under their breath when asked for simple things such as another drink or to bring new plates & cutlery when the main dish is served, On one occasion the waitress walked off mid order in a frenzy of inaudible ranting because my younger brother couldn’t decide what to have from the menu,All simple requests expected within a working day at a busy restaurants.

I suspect the place thinks it’s the Bees Knees as Bexleyheath doesn’t have much else to offer and the food is fairly nice so you get a Kudos there…However take the following on board with open ears. Having eaten in a lot of Michelin star restaurants and being a multiple business owner I know a thing or two about service and hospitality. This place is essentially a glorified kebab house which has stumbled across a good visible high street location. Tacky music mainstream pop music. Dirty laminated menu sheets (dirty enough that my hands got covered in some black powder?) Low quality overpriced drinks, Cheap Decor, Tableware fit for a kids part and all topped of with an extremely Poor staff attitude, I could on and pick out many more aspects however I’ll save my ink.

If you learn to do business in the hospitality industry properly with just a pinch of class and respect for customers you will see much more revenue.

I’m very far from a Karen & have a good moral compass with a balanced & fair view on everything, it takes a lot for me to unleash my wrath on a review such as this.

Take this as constructive criticism rather if you are man enough to admit you...