Megan's in the Hamlet Restaurant (Dulwich Village) — Restaurant in London

A 100% fail I am sorry to say. I rang in the afternoon to book in the new Lordship Lane branch and was told they are on a walk in basis, so not to worry and pop in. We arrived at 8:55 pm. Were not even greeted with a hello, just told kitchen was closed. We then asked about Dulwich Village branch and had a response that they close “around 9 or 10” Not overly helpful. We headed up there anyway. We approached a young man and asked if kitchen was open, of which he hesitated a yes. It was very quiet and we chose a booth next to kitchen. He gave us the menu and we ordered some drinks. We then over heard the young chap asking the chef what time do they close. We asked to order as we felt in the way as the chef glared at us through the pass. After being there over 20 minutes, we asked to order. Our order was for a few of the chicken dishes and were only then told they had no chicken at all. This should have been told to us as we sat considering there are many dishes containing chicken. We would have left but we had a drink already . We ordered the calamari and a cauliflower bowl. It arrived in 3 mins as if the chef couldn’t get away fast enough. The calamari was definitely frozen and then just chucked into the fryer. Greasy and inedible. I was already so embarrassed that I had asked my friend to come to the restaurant, I went up to pay as my guest was in the loo. The 2 young members of staff were engrossed on a video on their phone , which I had to interrupt. The young man who claimed to be the manager, asked how everything was, only as we were paying, not as we were eating. I shared my view on calamari and he said “oh, sorry” Such a disappointment. Considering it’s a new venue, especially Lordship Lane branch , you think you would be more keen to 1) be consistent on kitchen hours and 2) have more...

Thank you Ayanthi for an excellent customer service!

My visit to Megan’s in the Hamlet in the picturesque Dulwich Village was nothing short of magical. This charming restaurant has captured my heart and taste buds in a way few places do. From the moment I stepped inside, I was greeted with a warmth and hospitality that felt both genuine and welcoming.

The ambiance of Megan’s in the Hamlet is a seamless blend of cozy and chic, making it the perfect spot for both casual brunches and romantic dinners. The decor, with its carefully chosen details, creates an inviting atmosphere that complements the overall dining experience beautifully.

The menu at Megan’s in the Hamlet is a delightful adventure. Each dish is thoughtfully prepared, showcasing a creative twist on classic favorites. My meal was a journey through tastes and textures, with every bite more delicious than the last. The ingredients were fresh, and the flavors were balanced to perfection, demonstrating a true dedication to quality and culinary excellence.

Service at Megan’s in the Hamlet deserves a special mention. The staff was attentive without being intrusive, ensuring that every aspect of the meal was to our satisfaction. Their recommendations were spot on, adding a personal touch that made our experience even more special.

In conclusion, Megan’s in the Hamlet in Dulwich Village is a true gem. Its combination of delightful cuisine, enchanting ambiance, and impeccable service makes it a must-visit destination for anyone looking for a unique and memorable dining experience. I left feeling not just satisfied, but truly enchanted by the magic Megan’s in the Hamlet has to offer. Without a doubt, I will be returning soon and bringing friends and family to...

This is the second time I'd been to Megan's in the Hamlet. The first time I walked in, I was roundly ignored by wait staff and the manager. Eventually somebody waved me towards a seat and then ignored me - not so much as a menu - for 15 minutes.

In the full understanding that everybody and everything has bad days (or perhaps as a glutton for punishment,) I came back. Again, I was ignored by wait staff until the very brusque manager - constantly shouting at the poor waitresses - curtly pointed at some seats. I thought about leaving then, but then I though, well, they don't seem that busy, maybe I'm in for some luck. I sat down, then...nothing. I waited patiently for about 15 minutes, then meekly attempted to do a little eye contact and a wave just so I could get my hands on a menu. Honestly, all the wait staff and the manager...I swear I could have burst into flames and shot rockets from my eyes and they'd have still ignored me.

Then the tactless manager pushed past my table, moving it and making physical contact with me. Surely now he'll look down and see me waiting, seeing as he inadvertently touched me? OF COURSE HE DIDN'T. I was just furniture, not a customer.

I sat and stewed for a moment, then saw the table next to me who had arrived long after me was getting their smoothies. Apparently they were worthy of a menu and I was not.

I got up and left - not before pushing my chair back in. Just because they're rude doesn't mean I have to be. Somebody shouted after me, but it was much too late. I went around the corner and suddenly became visible again. I had fantastic service and a fabulous pastry without any of the rudeness.

Reading the other reviews, it appears that this branch of Megan's has this same...