Mittee Indian Restaurant — Restaurant in London

Went to Mittee for a sit-down dinner last night after having heard great things about it from our neighbours and was sadly disappointed with the overall experience. The food was great and couldn't be faulted - good portions, beautifully presented and absolutely delicious. So why the lower score?

When we arrived the waiter who greeted us couldn't seem to understand that we'd booked a table. However, this was rectified after a couple of seconds and we were taken into the restaurant. Despite there being a number of booths available - which looked lovely BTW - and also a number of people in the main part of the restaurant (where there were also tables available) we were taken to a table that hadn't been made up and was in an area where there were no other diners. The lighting in this area was so bright and it felt like we'd been put into the overflow area - it then took ages to get a menu and despite asking for cutlery twice, this wasn't brought until our food actually arrived and we then had to wait to eat.

My suggestion to Mittee - pop out some candles (don't have to be real, the fake ones would do) and lower the lighting in the evening to give it some ambience, offer booths if they're available (or let the customer decide where to sit if possible) and make sure you give cutlery before the...

The service was pathetic. The whole experience of dining here made me feel very unwelcome and unwanted. It started from a young girl who came to us and said "yes" as we waited to be sat. There was no smile , no greetings. All throughout no attention was paid to us and we had to remind them to give us serviettes, cutlery , plates etc. the two young girls who were the waitresse completely ignored us all the way through whilst they made several visits to a white gentleman who sat opposite us. The place is well focussed on its white clientele and they were clearly uncomfortable by seeing an Indian couple in an Indian restaurant and they made sure that we came to that realization by their non existent and unfriendly(I'm being polite) "service". Me and my wife have not felt so neglected, unwelcome and unwanted.

Even in wetherspoon the waitresses have the general decency to ask how is the food, do you need anything etc.

Despite this terrible and hostile service they shamelessly added 10% SC which I felt like asking them to remove ( it is our legal right) but I chose not to as I wanted to leave as soon as possible. We got our food packed and left. Not recommended at all.When it was Madhuwan it was a different level restaurant but...

Amazing time for a birthday dinner, highly recommend!

I came to Mittee with 25 friends for a celebratory birthday dinner and from planning to the actual evening, Prachandra and the team at Mittee were great!

Prachandra helped me come up with a good set menu for the night, ensuring there would a be a wide range for people to choose from and was very pro-active in making sure I had all I needed and was ready for the evening. On the night itself, they were more than ready for us when we had arrived, having kept a separate section for us and even putting up some happy birthday banners, which was a really lovely touch. The food was phenomenal, with all my friends loving their dishes, and those with dietary requirements (nut allergies, vegetarian, vegan, lactose intolerant etc..) were really well catered for. I had a wonderful time, and the front of house were amazing - with a special shout out to Ash who looked over our party really well.

The restaurant itself is beautiful and a lovely venue for any type of dinner, celebration or event.

The whole evening went a lot better than I could have hoped for, and I cannot wait to go back soon! Thank you for making my birthday...