Nanny Bill's — Restaurant in London

One of the best burgers in North London and have ordered multiple times before and the food tastes like a proper burger full of flavour and the aggy chips are crispy and hot. I think their beef burgers are a winner - the Dalston Dip with caramelised onions and glazed sauces.

However, yesterday we received the wrong order and whilst I understand it was Deliveroo's fault for not checking the order, I also believe it was Nanny Bill's fault for giving the wrong order to to the rider. We had to wait an extra hour for the correct food to arrive and I dropped 2 stars for this because it was the first time we had a bad experience.

The beef and mac n cheese croquettes are so good, crispy and soft cheesy/ saucy on the inside. Will order...

Really disappointing and frustrating experience and will be avoiding from now on. Ordered via Uber eats app from the Wood Green kitchen and waited over 1 hour and 15 mins for food to arrive. By this point I rang the kitchen 5 or 6 times and no one picked up. It rang through so was not a signal issue. Emailed the company directly as they have suggested to do in previous complaints and received no response. Finally contacted Uber eats who also tried to contact the kitchen but also got no response. Very disappointed with the customer service, I understand orders can be delayed but being completely uncontactable over both phone and email is a shambles and had to eventually order from elsewhere. Don’t...

So pleased with a burger place with so many options - I'm veg and my partner very much isn't so it's really refreshing to be able to get a proper burger and a veg option at the same place. Love the mac croquettes but it would be great if there was a veg burger without the meat substitute, like a halloumi, mushroom or veggie patty... unfortunately the nature of fake meat makes me want to order it much less frequently, as often consumption of soya protein is harmful - have to compromise with my partner on skipping on good burgers just to find a vegetable based ones instead. Except for that,...