O'Cha Thai, London — Restaurant in London

I ordered takeaway at 17:56 via Just Eat and the estimate delivery was 18:25-18:45. I received a text at 18:56 mess saying my order is on its way. 19:25 I called the restaurant and the lady said the driver is on the way and it should come very soon. 19:47 I called again and the lady said it should come in 5 mins. I was on the call for 5 mins and nothing came. I think it’s not ok to charge for hot food after such long wait and I asked for a refund. Absolutely disappointed. It could be an issue with Just Eat but going forward, as I said on the first call, please do not make an assumption and speak to the driver or do something else. If you cannot track the order/cannot contact the delivery person, I would rather knowing that you don’t know how long it takes. Managing expectation...

I love this place and went twice last week. Having spent a lot of time in Thailand (and now obsessed with the food) I’m so happy to have found somewhere that serves honest, deliscous Thai food. If you like Som Tam (spicy papaya salad) this is the best I’ve had in the UK. The chicken skewers to start are also insanely juicy.

Unlike many Thai restaurants in London, O’Cha doesn’t serve up westernised Asian food. It’s freshly made, packed with flavour and stays true to northern Thai cooking.

The owner and chef are lovely people. They usually deliver but there are a couple of tables inside if you...

One of the worst thai food ive had in my life. The food was not worth the amount i paid. The food had no flavour and tasted like diet food (bland not salt, no flavour no nothing).

I went Phuket 2 months ago and have an idea how the food would taste but the food here was nothing like it. They are very busy with delivery all the time so we had to wait more than 15 mins to order our food. They definitively prioritise delivery more than customers eating in. Food was not worth the wait....