Pizza Go Go (Gants Hill) — Restaurant in London

Pizza was good and fresh. The guy in the counter however needs a good lesson on how to talk to customers. I ordered my pizza, made the payment and was waiting just outside. I was excited to see my fresh pizza come off the oven that I tried to snap a picture on my phone. The counter guy crosses my camera view and then says he doesn’t like to be filmed (he thinks he is a celebrity !! as though I am even bothered to film him). I apologized anyway as my courtesy and hoped it ended there. Too bad that Pizza go go missed out on free advertising and a nice tag of that photo with the pizza on social media and google.

When my pizza was ready for collection, he was rude again and asked me to show my phone. By then I had already deleted it and he went as far as even wanting to go to my deleted folder and wipe it off there. I avoided creating a scene there for the sake of my pizza not getting cold and wasting my time with a rude guy!

So here are rules if this guy is ever reading this review.. Anyone can film in public which includes malls, restaurants, stores etc. No explicit permission is required but a person or owner of property can “request” not to be filmed. Nobody can make you delete the photos you’ve already taken, even if you took them on private property without permission. Even a police officer would require a court order to take the camera off you if they’re not making an arrest.

Hence Mr counter guy.. think of a customer as someone giving you business and...

After a hard of fasting, I came into the store having previously ordered on the phone. As I approached the counter, the old man with the glasses behind the counter refused to acknowledge me and without any prompt ran to the back of the store. I was waiting patiently to be served when a small Asian lady then started to take ANOTHER order even though I ordered on the phone. It took me several times of explaining to her to FINALLY understand that the order has already been placed. She then asked me what is my order, I explained the order for her to start making rude hand gestures towards me. I was under the impression she was undergoing some medical issues. She then got the order and started to charge us additionally for sauces. I explained to her that the amount of sauce was not in line with the amount we ordered, she started to make rude hand gestures again. I kept my cool even though I was severely hungry and paid for my food and left. So now on to the food, I asked for less cheese on my pizza and they did the opposite and put extra cheese on, the pizza was also undercooked and completely bland. No wonder there is a deal on because no one in their right mind would pay full price for this. I would completely avoid this place in the future. To conclude, a combination of terrible food and service....

My colleagues and I visited Pizza GoGo for a meal and we all left swearing never to come back. After ordering and eating, we noticed consistent rudeness from manager, owner, staff members and even customers. What’s worse is the extreme paranoia with customers: we were treated like thieves every single day and harassed with unnecessary questions and told to hurry up with our order, I had never seen in any restaurant.

The other PizzaGoGo shops are very nice though. Upsetting about the GH branch

Staff have a stupid superiority complex, very rude and it’s framed as being ‘bold’ or ‘strong’, some delusional Staff also think PizzaGoGo is some big restaurant, so they think they’re better than restaurants nearby. I just think everyone has pent up anger for some reason and they use that to boost their egos. Like how some idiots were talking bad about the tea shop next door which was closed down...