Pizza Hut Stoke Newington — Restaurant in London

Ordered 2 pizzas for new years eve as a treat. Gave room for a one hour wait as I assumed it would be busy but the pizzas never came. Noone answered the phone for at least days. I had paid for this with my card so no way to instantly get my money back. I ended up spending money on food again elsewhere otherwise I would've been left starving. Once I got through to the store I spoke to the useless manager who did nothing to help accept give me a number to customer service which was now invalid. Customer services were useless and had the cheek to give me a 10% off discount code as compensation, as if I'd want to spend my money with them again. Well.... Fast forward a month or two I did end up spending money with them again. This time I went into store where everything looked so unhygienic and a very strange attitude with staff which then suspiciously changed to very nice before leaving. Ordered 2 pizzas again. Pizza was actually very well done this time and looked great. Only issue was having a raging stomach ache the next day. Think I'm done with this branch. Another pizza hut on...

I went in to collect a couple times, counter sticky with bits of hair stuck to it. Damp floors and walls, I could smell the unhygienic air from the moment I walked in.

Malik was extremely unprofessional, terrible customer service from all employees. I’m certain they were Managers which makes it that much worse.

Now the pizza, I don’t know if they overcooked it or undercooked it but it was disgusting, it wasn’t cut properly it was greasy and the Jalapeño’s didn’t taste right and I saw him adding them after the pizza came out of the oven (only for him to put it back in hence the crust being burnt). There were toppings on there which I didn’t ask for and the crust had some type of seasoning powder (garlic maybe) which I didn’t ask for.

I asked for a diet Pepsi with my order, paid and then was told that it is out of stock, I told him I was diabetic and he then had the cheek to ask me if I want a normal Pepsi???

Overall terrible experience would...

You can count on only two things in this life: death and taxes. But you might want to add this branch delivering late. I’ve ordered here a few dozen times, in none were they either on time or early. Last night I had had no food since 4pm the day before. So Pizza Hut for me. I asked for ASAP delivery, they said 30 - 40 minutes. Fine. Nearly an hour later, I call to ask why my delivery isn’t here. The person on the other end asks if I’m on a certain road, I reply I am. She then puts me on hold, presumably to tell the driver to get his head in the game and deliver my stuff already. 10 minutes after that, I get my delivery, just an hour on an empty stomach. Soon I eat my Tear and Share and Nachos, then open my pizza. They not only sent the wrong one, but didn’t even cut it. Then as I’m browsing my bank ballance, they’ve charged me twice. Basically unless you want to spend insane amounts of money, avoid...