Prezzo Italian Restaurant London Glasshouse St Soho — Restaurant in London

We arrived here at 4.30 so we weren’t in an extremely busy restaurant.. handful of people in there… were given menus and asked about 2 mins later if ready to order… asked for a bit more time… less than 1 minute later another person came over - are you ready to order again asked for more time - another minute later asked to take drinks order and again are you ready to order… again said no as we haven’t actually had a minute to look at the menu - made our selections 2 starters 2 mains - drinks arrived quickly followed swiftly by our starters after less than 5 minutes - food was delicious and hot - had eaten about 2 3rds of our starters when our mains arrived and they started clearing our starters to put the mains down.. we said we are still eating here don’t take the plates and they then piled our mains onto the table advising us the kitchen had made them already so here they are… rushed to finish our starters around our mains so they didn’t get cold! We have been in the restaurant less than 20 Mins at this point… I put my fork down once I finished my pasta and my bowl was whisked away before I even had chance to reach for the bread to mop the bowl!! Whilst eating we were also asked by 2 different people if the food was ok… it wasn’t busy in there at all but we felt so rushed and like we were an inconvenience!! We paid the bill and left and went somewhere else for coffee and cake so we didn’t take up any more of their precious time. The toilets were also filthy and the door...

I ordered a large pizza which was the mushroom mascarpone which cost a whopping £19.25. If there’s one thing I hate about most Italian restaurants it is they make some of the cheapest food and charge massive prices. In this case very little topping. mushrooms and tomato paste. How much does more peppers and mushrooms cost? A large pizza full of just dough. I make pizza all the time and it’s better. If customers are paying twenty pounds for a pizza at least have the decency of adding more topping. You want more it costs £2.50 extra for each topping. Also £3 extra for large pizza? How much does tomato, olives, anchovies, capers, mushrooms actually cost? We’re talking pennies. Pizza end pasta are the cheapest dishes. Large pizza here just means more dough but the size is the same as standard and just shaped differently. They know all the tricks to make more money. Every pizza on menu comes with the minimum amount of toppings. None appealed to me.

When I asked for the bill the waiter asked me to pay by scanning a code but I did not have my personal phone. You’re not busy so next time just get the card system please. What am I paying a service charge if I have to do everything myself?

I was disappointed and won’t be visiting again any time soon. Much better places in the area. I eat often so I know all the good places and thought I’d give this place a try but too expensive for...

I recently visited Prezzo in Soho and, overall, it was a pleasant experience — but with a few caveats.

First off, the service was genuinely excellent. Staff were friendly, attentive, and made sure everything ran smoothly from the moment I walked in. Even though the place was fairly busy, they took the time to check in without being intrusive. That level of attention definitely added to the comfort of the meal.

As a vegetarian, I was really pleased with the menu. There were more options than I expected — not just the standard fallback dishes, but thoughtfully prepared plates that actually had flavour and variety. It’s always a bonus when vegetarian food doesn’t feel like an afterthought.

That said, the price point was noticeably steep. While the food was enjoyable, it wasn’t quite special enough to justify how much it cost. You’re essentially paying premium prices for mid-range Italian fare in a casual chain setting. The ambiance is nice, but not particularly elevated, so the high pricing felt a bit mismatched.

In short: great service, a strong vegetarian menu, and a central location make it worth considering — just be prepared to pay more than you probably should for what...