Prince of Wales — Restaurant in London

I came a few weeks ago with a family friend and the food and service was 5/5. Today our family went for a birthday meal for our mum and the food was awful. 2 people in the group ordered the vegetarian roast. We were served with no gravy the food was so dry and the veg hard and undercooked we couldn't eat it. We did request more gravy for the table but as we poured it on the food it solidified into a jelly and did not help regarding how dry everything was. Other people who had gravy on their plate had the same problem and had to keep requesting more gravy. The wait staff were exceptional and never seemed stressed out, they are an absolute credit to the pub and they removed 1 roast from the bill total due to it being completely unedible. The kitchen staff not so much the food was really poor. There was also a discrepancy with the bill which we did not realise at the time, we were charged a full priced roast for a child's roast. Also on the menu the vegetarian roast are shown as £14 each and we were charged £16 each. Drink prices were good but £200 on food for most of it to be uneaten just isn't acceptable. Again thank you to...

A good place for the once a month meeting with the SW London group of the Royal Photographic Society. The room upstairs is good apart from the road noise which we have to put up with in order to allow some air from open windows. I appreciate the well served Timothy Taylor but feel uninspired by the various icons on the upper taps. Although I have not specifically asked, I do think that this is now a non cash pub. I am not happy with any business refusing cash, so can not approve of this. I can at least say that they are okay with me reversing the card machine to allow card and pin number rather than contactless. I don't do contactless. Nice place for small group to sit, drink and chat but I have found myself fighting with noise coming from either...

My Christmas this year was looking very sad once Europe closed its borders to the UK and my flight to spend the holiday with my family was cancelled. I decided to order click & collect from the Prince of Wales so I could enjoy a Christmas feast even by myself. At noon on Christmas day I received a call from someone at the pub asking if I could please call when I was outside, as the pub wasn't actually open that day. This wonderful man (I'm so sorry I forgot your name!) took time out of his Christmas celebrations to make my meal even though it was only through a glitch I was able to order it in the first place. I am so eternally grateful for your generosity and can't wait to pop down for a proper visit once the pub is...