Queen Adelaide — Restaurant in London

The Q.A has been our local, on and off, for at least the last 20 years but almost a weekly fixture for the last 10!! We've always loved the child friendly attitude and even had our daughters 2nd birthday party there!! We have loved the fact that we can go in with the kids on a Saturday late afternoon/evening when it's quiet to give them their tea while we have a few drinks and still feel like we've had an evening out. Tonight all that changed and our 'local' went seriously down hill. The bar manager, who we knew personally and a lot of the team have changed recently. Karim & Nick you are sorely missed!!! My wife, 5 year old daughter and I went to the pub for a few drinks this evening. Ironically we didn't take our usual table in the restaurant as we weren't eating on this occasion. We had a drink in the garden but as it got a bit chilly, we decided to go indoors. The pub was uncharacteristically empty so we sat in the area between bar and restaurant. At around 8.15 we decided to have a third and final drink and I went to the bar. Whilst I was at the bar, my daughter, who had been sitting colouring and playing with her toys at the table got up to show me a picture she had drawn. I would be the first to complain about kids running around but she had literally not moved from her seat until then!! Within minutes of this, the bar manager, Andrew, approached my wife asking us to leave as children weren't allowed in the pub after 8pm - we wholly understood this and it was not an issue. However as my wife approached me to explain, I had just paid for our round of drinks. My wife therefore asked if we could sit at a table in the restaurant to finish our drinks. We were told by Andrew that we could only do this if we ordered food, even if it was only a bowl of chips. Despite the restaurant being incredibly quiet, we didn't want to eat and considering we'd already spent around £45, didn't think we should have to spend anymore. Would it really have been a major issue to ask us to move to the restaurant to finish our drinks and then leave? Having always been very loyal and regular customers, we still knew a few of the staff. The two restaurant/bar staff, Matha & Eva seemed shocked at the way we had been treated and came over to apologise, begging us to go to the restaurant with them and finish our drinks without ordering food. Andrew however, had already got us a refund for the drinks and didn't renege on allowing us to finish the drinks without ordering food. Business must be pretty good that you can actually refund the price of drinks and throw your stock down the drain!! In addition to this, he was making his distaste very clear to all his staff which didn't exactly make us want to stay!! We feel very saddened that despite being regulars to the QA, Andrew was incredibly inflexible and didn't make any allowances for the circumstances. A local pub surely should appreciate it's locals and we have always spoken so highly of the QA to everyone I know. We have spent the last 5/6 New Years Eve's in this pub and had several parties, celebrations and birthdays in this establishment. A sad end to what has been our much loved local and most favoured Saturday evening hang out for many, many years. I am sure you can appreciate our disappointment. In times of dwindling pub trade and closures, you would really think pubs would try and hang on to...

This is a lovely setting and the staff are helpful and friendly, however the food I had was so disappointing. I ordered from the "Burger Shack" menu which is a separate outdoor kind of grill (?) area.

Anyway for some reason if you order from here your meal comes in a little cardboard tray even if you're sitting inside (why they can't put it on a plate like the rest of my group were served on I'm not sure). That wouldn't be so bad if what I received was palatable but unfortunately that wasn't the case.

The Hot Chick burger was basically a small burger, with an even smaller chunk of something resembling chicken inside, with a small side of barely warm curly fries. There was a tiny smattering of sauce in the burger and NOTHING else, no garnish, no onion, no sliver of lettuce. Granted the flavour of the chicken itself was nice, but there was no pazzaz, no flair, zero wow factor, this was like something you'd get at a funfair and a stingier portion at that.

This cost £16.50 on the special "deal", if you bought two meals from the shack menu, so normally it's more (the online menu prices are out of date). The other chap who I got the deal with returned his to the kitchen, who, to be fair, returned with freshly cooked curly fries and a new burger for him (I was hungry and had eaten most of mine). Oh and it came with two of the most miserly portions of ketchup and mayonnaise I've ever seen, like enough for about two chips.

Really, if you're supposed to be "The Best Pub Food in South West London" you can't get away with this sort of dismal offering.

And finally, although the staff were friendly, once we'd been served, we were kind of forgotten about, no "is everything ok?" Could be a great place, but needs...

Step aside, Buckingham, because the real crown jewel of London is the Queen Adelaide Pub! If you're looking for a place where the atmosphere is as bubbly as the Prosecco, then look no further. The Queen Adelaide is the pub equivalent of a warm hug from a long-lost friend who also happens to know all your favorite drinks.

Let's start with the décor—it's like stepping into a cozy embrace of wood, charm, and history. It's so homey that the chairs have probably memorized the shape of your backside by now. The staff? Absolute legends. They’re like a well-oiled machine, but with way more smiles and fewer nuts and bolts. If you could bottle their friendliness, you’d have a best-selling tonic for even the worst of days.

Now, the food. Oh, the food! The fish and chips here could make even a seasoned sailor shed a tear of joy. The portions are so generous, you'll wonder if they’ve mistaken you for Henry VIII on a feast day. And let’s not forget the quiz nights! It’s like attending the Olympics of trivia, where everyone’s a winner.

In conclusion, the Queen Adelaide is the place where good times roll faster than a barrel of ale down a cobblestone street. Whether you’re in for a pint, a chat, or just to soak in the regal vibes, this pub will have you raising your glass and shouting, "God save the...