Ralphs Wine Cellar & Delicatessen — Restaurant in London

We went to Ralph's on the 24.06.23 for a 'Feasting Board' platter and some beers. I noticed on their menu that a corkage of £2.50 for craft beers was applied. I decided to have a treat and went for a nice Siren/Trak craft beer even though I thought corkage was excessive (not even served in a chilled glass). After I finish my beer, I asked the attendant if the Helles Lager count as a craft beer and if that would have a charge of £2.50 each; he said they would not. So we had 4 of those. We paid the bill, got home and realised £12.50 had been charged for 5 beers. I wrote an email on that day but no reply came back, so I wrote again a week after, this time through their website contact link; no reply again! Then I called today 05.07 and managed to talk to Ralph Smith. He would not understand that his staff misinformed us and kept saying that every beer drank at his place has a corkage of £2.50 ignoring the wrong information his staff provided. Btw the platter was nice. Just a shame the abusive charging of corkage, the wrong info given and an owner incapable of understand a proper reason and accept a mistake. £10.00 worth of bad reviews and not very good word of mouth from the locals and ex-regulars? As a reference, places like the Brewery Market in Twickenham offering a whopping variety of craft beers charged no corkage at all, the Ghost Wale in Putney charges only £1.00...

A great addition to Whitton High Street. Lots of lovely wines and beers, and an interesting selection of cheeses and foods. I love the stuffed vine leaves and the various chutneys. Most nights of the week they are open till about 9pm (I think) and you can buy wine by the glass (and the craft beers by the bottle) with cheeses/meats and various other snacks. We went last night for a wine/beer & snacks before going out for dinner. The staff were really helpful & knowledgable, recommending a wine & selection of cheeses based on what we said we liked/didn't like. I was really impressed with what we ended up with (I'm still thinking about the glass of white wine I had) & will definitely will be back with friends. I'm on the email-mailing list and they have been running cheese & wine tasting evenings which I haven't been to yet but they look like they could be fun. They've done a few craft beer tastings too and when we enquirer about it they said they could organise one for a private event too if you had enough people interested. Anyway, in summary, a good place to buy nice wines and beers and a lovely place to sit in for sampling some of the produce...

Good selection of wines from around the world. Stocks lots of unusual craft beers and lagers, Icelandic to small craft English brewers. Specialises in Spanish foods and cheeses from Europe. Few tables inside and outside where you can try a small selection of tapas. Can be busy so getting a table can be tricky but worth trying. Wide selection of wines to try and a couple of bottled beers. Staff are friendly and knowledgeable, happy to help you find the right wine, talk...