Skoops Dessert — Restaurant in London

This was my third visit and I must say that the place has improved! Before it was rather dirty even though there with quite a few staff behind the counter but they seemed more interested with chatting among themselves or with their mates standing by the counter. Loud music wasn't helping the atmosphere either, you couldn't hear yourself think.

When Skoops was suggested today I was rather reluctant and would have happily schlepped to Bexleyheath or even Woolwich (!!!) for the sugar fix. But I was pleasantly surprised. The menu is not huge by any means but that's probably not a bad thing. The place was clean, staff very pleasant, our orders came quickly... Yes, definitely better. I think I'll be back. In a few months, once the sugar...

Usually could not fault this restaurant however it has completely gone down hill. Whilst waiting to order our food, there were 2 members of staff (more than able to take our order) standing and just staring. Upon ordering our food, we were informed that to change part of your order e.g. to change white chocolate sauce to milk chocolate we would incur a 60p charge and so on for every change made to the order. The employee taking our order stated that he understood that was silly however he has to and was following ‘managers orders’. Completely disgusted with this restaurant and will not...

They got our orders wrong throughout the whole service. They had ran out of ice cream and slush puppoes when we arrived. We ordered 3 waters which didn't arrive and when we asked for it we received sparkling water. Their service was poor and unprofessional. However the deserts (which were missing extras like ice cream) were...