T. Rex Restaurant — Restaurant in London

I recently visited the T Rex Restaurant inside the museum and, unfortunately, my experience left much to be desired. While the restaurant boasts a fun and engaging atmosphere, particularly with its dinosaur-themed decor that adds excitement to a museum visit, the quality of the food did not live up to expectations, especially considering the high prices.

First, the restaurant was extremely busy, which may be expected given its location inside a popular museum. However, the long wait times for both seating and food service detracted from the overall experience. I understand that crowds are common in tourist destinations, but more efficient management or additional staff could have improved the experience.

The food itself was disappointing. For the premium prices being charged, I expected much better quality. The dishes were average at best, lacking in flavor and creativity. Some of the meals felt rushed and not well-prepared, which was surprising given the reputation of the museum and the themed nature of the restaurant. If you're paying for the novelty and location, it would be reasonable to expect the food to match that standard.

Overall, while the T Rex Restaurant is visually appealing and perfect for kids who love dinosaurs, the food quality and service do not justify the high prices. I would recommend eating elsewhere unless you're particularly set on the ambiance. Hopefully, with some adjustments, the restaurant can improve, as it has great potential due to its prime location and...

As someone with celiac disease, dining out can be a bit nerve-wracking, but I always appreciate when restaurants take my dietary needs seriously. Unfortunately, my recent experience at T.Rex left much to be desired.

Upon arrival, I made it clear to the waiter that I have celiac disease and need to avoid gluten. They assured me that another staff member would be assigned to handle my order. However, despite my efforts to communicate my allergies, when my burger arrived, it was served on a gluten-containing bun.

The inconsistency and confusion in the restaurant's handling of my dietary needs were disheartening. It's crucial for all staff members to be properly trained in dealing with food allergies, as it not only impacts the safety of customers but also their overall dining experience.

While they did replace my meal, the risk associated with such errors is just too high. Moreover, the failure to provide a gluten-free option as requested was disappointing. While I understand mistakes can happen, especially in busy kitchens, it's essential for restaurants to prioritize the accuracy of orders, particularly for customers with specific dietary requirements like myself.

Overall, my experience at T.Rex fell short of expectations. I hope they take this feedback constructively and implement measures to improve their handling of food allergies...

After visiting this museum a few times, I have decided to do this review with a heavy heart. The menu is very limited and for one who travels with family looking for a fuller portion on a day out, one would think that a museum could afford to have a little more given the prices.

The pizza was thin and burned very badly on the ends for both myself and my boys. The tomato base lacked salt and the most overpowering spice was oregano. It also would’ve been nice if there was a barbecue base option as well as the accompaniments of garlic bread. It’s also nonsensical to me how people who are gluten free can be charged so much for a poorly pounded chicken breast with no flavour.

As soon as you picked it up the choose was sliding off as well as all toppings for the funghi. There’s no meat option for those who might want a pepperoni pizza as adults or an equivalent.

There was no offer of ice with the water for the table or any other sauces besides tomato sauce which unfortunately was the only way to convince myself and my children to try eat the crusts for money not well spent

Love the museum but afraid I won’t be visiting this...